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I have been billed and billed and billed, have tried to cancel but no luck...what is this , some sort of scam? I cant seem to get hold of the department I need to get to, and do not want this makeup! I was not aware of the auto ship, and they are still billing me!...
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1.0
I liked
  • Nothing
I didn't like
  • I did not like customer service
  • That iti was tricked into some kind of auto delivery
  • Fraud
#1049565
Reply to reviews
To me it is fraudulent to have an ad on tv saying 19.95 and you think you are getting a bargain. First of all some how I got one broken. I moved and had the original. I bought the original with no hidden costs of how much the item is. To me anyone that is handy in...
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Anonymous
Anonymous

Wow this is one k f the most directionless .rants I have fe d in a long time. All I had to do was Google. LUMINESS AIR TOTAL cost. I found out it cost $199.00 took me all of ...

I sent back the machine and products with the address given to me and the RA# infact I sent them a tracking # in an email. They told me that they recieved the package and to call customer service if I didn't get my refund. So I called them today and they said I sent it...
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Short Review for May 19, 2017, Pc_exchange_policy

Luminess Air
#1049184
Makeup returned untouched was told by bank sometimes you have to pay for things even if you return them. I was really scammed and had to pay for returned item. Never order from them! Robin E. Cole
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Luminess Air Airbrush Makeup System Free Trial Review

Luminess Air
#1047805
1.0
Ordered product over phone for trial $24.99 called 1 month later also sent email to stop sending of product. Received no more make up , but found out my debit card has been charged monthly for $64.99 plus $1.00 service charge for the last 6 months. This company is fraudglent and will not return my money. Back filed suite, but to no avail.
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Delivery Service Review

Luminess Air
#1044213
1.0
I order about 6 or 7 weeks ago, i still have not received my kit ..plus they said it was 19.99 but when i was finish with them ..the total price cost was 100.00 ...if i dont received it in a few days , i want to to be refunded !! Sharon Peck 296 0628
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Online Review

Luminess Air
#1040775
1.0
Product is cheaply made, horribly overpriced. Contacted customer service twice to return, was over return time limit by 2 days. Said they would take one more payment because I was so unhappy. Still charging me, will have to call customer service a third time. Don't give this company your credit card info. Just above at the number of complaints and how little are resolved. They should be ashamed.
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initial makeup artist kit purchased 19.95 as seen on TV no shipping, well shipping was charged...and also did not include to tell you additional charges will be added and that other items will be sent with even more charges, that you did not order, talk to the people...
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Anonymous
Nancy J. Setlock

I am not happy with the billing/accounting/ordering. I did not purposely request refills on the make-up. If I would have wanted more make up I would have ordered and NOT ha...

SharonPeck
SharonPeck

I am also pissed off , they took 100.00 of my credit card and I still didn't recieved it...

I ordered the product from the tv commercial It siad $19.95 So I ordered then on shipping sheet was told I would charged $72,00 dollars the next 5 months after 30 days I did not like and could not afford price I called customer service to cancel They tried to tell they...
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Anonymous
My Lieu

Hi,I have met the matter as same as you. Their Customer Service is too rude and bad. Their product is so terrible too.

I ordered a trail pack and after looking at the full price which was never given on the commercial, in couple of hours I called the customer center to cancel the order. I was told that it was shipped (already ?) while the automatic voice message says that a high...
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1.0
I didn't like
  • Lack of stating the truth up front
  • Dont live up to the committment
  • Customer service lies to you
#1042003
Reply to reviews
I know my 30 days is past but this product I bought and never got a full price I just received an email saying I agreed to pay $59 monthly for 6 months. This is outrageous. My product never worked right. So I started to receive from some Luminess air skin cream on a...
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1.3
I liked
  • I have a makeup air product and still works not on this product
I didn't like
  • Should issue warning can cause reaction if it gets in your eyes
  • Attitude that the woman gave me
  • Deceptive advertising
#1041368
Reply to reviews
Returned this item. I have olive tan skin and I'm in my late 40's with fine lines around eyes and forehead. I also have my face planed so I don't have a lot of fine hairs on my cheeks and jaw area. I take really good care of my skin and don't look my age. My issue:...
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2.4
I liked
  • Price
  • Quality of product
  • Configuration of kit
I didn't like
  • Foundation colors were off
  • Used more product than they claim you need
  • Product comes off too easily
#1041350
Reply to reviews
Luminess Air - Bottles spilling airbrush unit broke after less than a year
Luminess Air - Bottles spilling airbrush unit broke after less than a year
Luminess Air - Bottles spilling airbrush unit broke after less than a year
Luminess Air - Bottles spilling airbrush unit broke after less than a year
Luminess Air - Bottles spilling airbrush unit broke after less than a year
Luminess Air - Bottles spilling airbrush unit broke after less than a year
I have had issues with the makeup bottles I had to buy my own bottles because the originals were breaking and when I shook the contents with the caps on the makeup came spilling out on my counter, mirror and on my clothes. I also bought a travel case; the case was made...
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#1040979
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I have telephoned this Company a minimum of five (5) times so far, and have yet to get a refund. I have actually just received another charge to my account of $89.84 for what???? I seriously do not know!!!! So, I have taken appropriate steps with bank and credit card...
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1.0
I didn't like
  • Everything they did - theft
#1040690
Reply to reviews