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Im sooooo glad i checked out the reviews for this product before i fell for their scam. Im disabled and recently widowed so money for me is extreamly tight. I feel really bad for all of you who got screwed. Most of these scams are being done by people outside of the...
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#1172213
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Just don't want this... it was a gift. Supposed to be (free) trail I have called 5 times... always the same answer when someone does finally answer the call. They say they are BUSY with calls and can not (help) me with my problem. They say (PROMISE) someone suppose to...
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I didn't like
  • Unproffessionalism
#1171809
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I ordered this product over the phone, but I have received no confirmation of my order. So I contacted Customer Service and requested a confirmation of my order. I received an email saying that they sent it to me and to check my spam/junk mail folder (which I did) but...
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1.0
#1171671
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Luminess Air - You sent the wrong color I am an African-American dark comp

Luminess Air
#1172269
I can't use the machine because you did not send the makeup color that I asked for when I place my order
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Luminess Air - Won't buy this

Luminess Air
#1165117
Reading reviews, confirmed my suspicion. Not even US made products. No telling what's in it. The clinical person promoting is a FRAUD.
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Luminess Air - Scam Return Policy

Luminess Air
#1164999
1.1
Details
Called to get a RA# as instructed on the paperwork and was told someone will return my call with "24 BUSINESS HOURS"
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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Luminess Air - Rippoff

Luminess Air
#1161978
1.1
Details
The fine print is after the submit order and includes the terms of an additional 3 payments of $50. I called 3 times before getting through to a person who said i had to return product, at my own expense, and not be refunded, within a cpl days, or product would be refused, and returned to me, again at my expense. That $20 trial will cost you no less than $220. Terrible.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
I ordered the luminess Air product, got it and have been trying to return the product but no one calls me back. I have now called 7 times since 1-09-18 and they keep telling me the same thing..give me your name and number and someone will call you back within 24 hours....
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1.0
I didn't like
  • That customer service will not return my calls
#1171449
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I ordered this makeup system..Commercial said its easy to have customer service let me return if it doesnt work for me..The first day I got it, I tried to use it and realized they HAD NOT sent me all the product I was supposed to get. I tried to reach customer...
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#1167623
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You can just buy the cake decorating sprayer kit and put make up in it. It does the same thing and is only $29- @ Walmart on line - put any make up in it and spray away. Started to buy luminess and found the same sprayer but it is used to decorate cakes. You get the...
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Anonymous
Stephanie

Which cake sprayer?

#1165940
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Yes this company is scamming people. As soon as I read the receipt I noticed the small print stated that I would be charged for a total of about $300 for the product after my trial or I could return shipment for refund. I never used the makeup and called the company...
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#1165298
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I wanted to purchase this product knowing the 19.95 is a trial and there would be additional payments of 39.95, however after reading all of the fine print available the information only states you will be charged until the unit is paid off. There was never once...
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#1164028
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I got my Luminess Air for Christmas and I just tried to use it and it will not spray any product out. Have any of you had that problem? If so is it fixable or no?
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Anonymous
Anonymous

Possibly not. I had the same thing happen with my Epic 2 system. My package was upgraded with two Stylus and neither would spray even water through them. When I called cust...

Anonymous
Ab

Yes it is fixable, you may need to tighten or loosen the needle. It’s happened to me before after cleaning it could be either way. Just something you hve to giggle with till i...

1.4
#1163726
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Contact Luminess Air

Mailing Address:
Luminess Direct LLC
12802 Capricorn
Stafford, TX 77477
Phone:
(888) 793-7474
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Luminess Air Recently Discussed

 
I went to Luminess Air website but didn’t make a purchase due to the numerous negative reviews this company, it’s products, & employees have against them. Today I received a call from a representative asking why didn’t I make a purchase, I politely told her I read the...
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#1162853
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