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YOU CAN ORDER LUMINESS AIR OMLINE BUT CANNOT CANCEL ONLINE. YES THEY OFFER A NUMBER BUT WHAT A JOKE GETTING SOMEONE. ALL YOU GET IS AUTOMATIC RECORDINGS GIVING YOU THE RUN AROUND. MY ITEM IS NOT WORKING I WANTED ANOTHER ONE BUT NPOW I WANT MY MONEY BACK ..,THIS IS SUCH BULL I THINK THAT THE TV AD JUST BE HELD RESPOMSIBLE BECAUSE THEY ARE THE ONE PROMISING A REFUND IN 30 DAYS. 100% guaranteed. what a joke and a scam whos got time for this no one...
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Anonymous

Rihanna Baker I think they should give your money back , that is terrible I can tell you that I have found meaningful beauty to be an honest company and you can always reach customer servic...

#1012103
I purchased Luminess air several years ago. I loved it and then after about ten uses the push button stopped working and soon after I tried using it several times as it would still spray but would spill drops of makeup and just make a mess. After several calls to customer service (must say that the ladies were very nice and seemed customer oriented) I was disappointed that the instructions I received did not fix any of the issues. In The future...
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1.9
#1010675
I called luminess air and i was not to get my make up tell april or jun of 2017 i toold them i cant pay for it tell then and i told them i had no money on my card so i found out tonight they charge my card 83.00 i had no money and my bank was not to do that eather so i am going to tell them not to send me any thing more i am so mad its on a recorded call to some one going to get in trouble over this my bank is going to look over the hole thing i...
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1.0
#1010231

Short Review for February 24, 2017

#1013084
1.0
Huge SCAM...customer service is awful.
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Short Review for February 23, 2017

#1012878
I order one and I did receive it, no called at all the next thing I knew I have collection harassing me
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Luminess Air Cosmetics Free Trial Review

#1010302
1.6
I got charged $89.90 and sent back package. They only refunded $39.00. Why would they charge me $50.00 when I was not happy with product? Not free trail.
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Short Review for February 13, 2017

#1007517
Trying to call cs put in hold for longggggh periods no answewe so im telling you now cancel my order as of 02/13/17 i have more makeup than i can use # 2179989 i am cancelling today brenda boyd p.o.box 334 brookland ar 72417
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ive been waiting 2 weeks on my product still haven't received it plus I paid for 5 to 7 days I tried to call 4 times but stayed on hold for over 30 min till the phone cut off so just don't send me any of youre make up and if I'm a member of the club please take me off it thanks betty messer 6066191303 I'm no longer wanting youre product or products so remove me from anything to do with this makeup or system plus the 30 day trail for 19.99 its...
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I didn't like
  • Not receiving what i actually ordered and paid for
#1008166
This is Linda Carr I repeatedly made attempts and my husband to stop the shipments I no longer want the product it sucks you're taking money out of my account without my knowledge you need to return the $62.94 do not I repeat do not withdraw any more funds from this account if you continue to do so I will take further action. lcarr101@comcast.net
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Anonymous

Anonymous This company can be very tricky. I didn't realize these people would be taking funds out of my count every month. I don't even like the product and the make up spray doesn't e...

#1007868
186.00 in the hole. I was told just pay the shipping for a trial sample which I did which was 5.95. I thought this was the end of it until i had to go into my bank acount to find another transaction and saw too withdrawals for 98.00 and change. I first cancled my card because I did give this scam my card information shame on me. I then called because I never received the the 1st order. I was told the first 98$ was for the trial that I paid the...
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1.4
#1007471
I love my Luminess Air system. I read the fine print when I ordered it at the offered price of 39.96 for a trial. It was clear that there would be monthly installments to pay for the entire system. My experience with customer service has been excellent. I received the wrong shade of make up and they immediately sent another order at no cost they told me to keep the incorrect product and not to send it back. It takes practice to get the perfect...
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Unfortunately you can read the fine print and you pay for the trial. The fine print says nothing about restocking fees or that you never see a return if you send it back. Nor that you joined a club. And the payments . Well when they email the receipt they are more than was stated in the fine print. so retuning the product does not good.. They have you Credit card number and keep on going. You hear a new story and price every time they sent...
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Anonymous

Anonymous Hi my Name is Bridget Campbell I am having a whole lot of trouble getting my money back from those people for the last three months they keep pushing me around I don't know wh...

1.0
I didn't like
  • Lack of stating the truth up front
#1005679
Be warned!! I ordered this product bc I have acne scars & spots & thought it would give me the coverage they fraudulently showed in the infomercials but NO! They are definately a SCAM & I dont know how they can get away w/this!! They certainly are using hollywood tricks in the infomercial bc it does NOT give those kind of results! I practiced & practice & I have come to the conclusion that they are just scammers & fraudulent! DO NOT BUY THIS IS...
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1.5
I didn't like
  • Misrepresentation of what the product does
#1005193

Contact Luminess Air

Headquarters Address:
Luminess Direct LLC
12802 Capricorn
Stafford, TX 77477
Phone:
(888) 793-7474
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Luminess Air Recently Discussed

 
I bought the air brush machine expecting the pretty pink one that they were advertisong. I got a black one. Their explanation was that the pink one was a more expensive model. Why advertise one and swap it for a cheaper one? Isn't that illegal? Then they tried to make me pay more for my black one than what we agreed on. Third they tried to send me a makeup package that I had no idea what was in it. They didn't even know the right colors for my...
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1.5
#1005022