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A little background, I have another machine, but didn't like the makeup. So I decided to give Luminess a try. *** machine, better makeup. Ok Great. I kept the machine for one of my kids. I was supposed to make 3 total payments (the June-July offer). Last month I call...
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2.3
I didn't like
  • Opening bags of liquid
  • Being overcharged
#1116462
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Thank you everyone for your posts-you helped me make my decision not to purchase very quickly!
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Anonymous
Dcee

I agree, I was considering purchasing one but wanted to do some research first. Thank you to everyone who posted their honest experiences and have saved me a lot of money an...

#1114387
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There were several instances on my bill showing I ordered when I did not! Today I received a text showing the Fed Ex tracking number for an order I never placed. I am sick and tired of crooked business practices and then having difficulty contacting the company. I will...
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1.1
#1106160
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Luminess Air - Horrible

Luminess Air
#1114637
I continue to be charged, and sent makeup I have not ordered. Ive declined every beauty club package offered, abd its still being pushed on me. I called four different phone numbers including credit card and billing but never got past all the sales primotiibs from cable tekevision to cruises. I would rather return my paid in full $249 system to get out of the scam services.
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Luminess Air - Disappointed

Luminess Air
#1111799
Alot of the bottles leaked I have addressed this problem a while back, Went on a long trip, I opened my makeup bag and it Had leaked on everything I'm not happy, and reading others reviews, many people have the same problem, bottles leaking, this makeup is not cheap, This is very disappointing, please fix the problem With the leaking.
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Luminess Air - Charges for nothing

Luminess Air
#1108504
1.0
Details
I have had luminess air for almost a year. They keep charging my debit card and say there is something on the way. Nothing has ever come. 34.16 for nothing constantly?????? I have called them twice trying to cancel. Nothing has ever come to me. They say I will receive a refund in 5 to 7 days. We will see.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Luminess Air - Frustration

Luminess Air
#1104334
Trying to get customer service on the phone to stop automatic shipments. Instead I hear 8 ads about everything BUT customer service regarding Luminess. Who do I call to get help?
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It took 3 weeks to receive my kit and the stylus did not work, continually sprayed makeup at full force. I called and they sent another stylus, it took another week and that one didn't work either. Makeup runs off your face. I called to cancel and was told my 30 days...
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Anonymous
Diana

I don't like it either. The makeup doesn't cover, you need a lot more than 3 drops, it feels like paint on my face. Very heavy feeling and hard to wash off. AND the color does...

Anonymous
Lilliang entekos0191 gmail.com

Same h e re you Cano t return it short*blyou cant even post a comment

1.2
#1103890
Reply to reviews
How do i cancel my membership!!!!!! Terri bolton customer id #2430500 Please please cancel my membership...Dont send no more makeup!ive paid for this airbrush 3 times already!!!!!Please just leave me alone! I had to cancel my credit card so u people couldnt take no...
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flippette
flippette

Middle school education.

Anonymous
Dee

Thank YOU for ALL the honest reviews. I am A Aesthetician/Makeup Artist of 14 successful years.Based on reviews I will not be purchasing the product EVER. It's too bad I thoug...

1.0
#1100055
Reply to reviews
I saw a commercial on for Luminess on TV. It was very impressive. You could try it for $29.95, so I called. The lady that answered said that I could even get it for $19.95! Unfortunately, I gave her my credit card number not realizing it would cost a lot more. When she...
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#1099350
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I love make up! Ordered this product paid extra for expedited shipping. It was the 30 day thing you could return if not happy...... I used it for one second and realized I don't like air blowing in my face. I cleaned it, packed it up and called got a return auth. A...
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1.2
#1098072
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I called in July because i was being charges 35.64 a month for a membership that i was never aware of. It was supposedly cancelled. I called today because the charge went through my bank again, my bank charged me an overdraft fee and i was informed when i called in...
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1.0
#1097719
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I see a woman who's neck is "Wrinkled" and how do you use a sprayer from 2 ft away without getting it all over you? I call BS I see before and after. These old womens necks No it's too me just another scam you can't hide that kind of a neck and Deep wrinkles without...
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#1096083
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Contact Luminess Air

Mailing Address:
Luminess Direct LLC
12802 Capricorn
Stafford, TX 77477
Phone:
(888) 793-7474
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Luminess Air Recently Discussed

 
After a few uses the airbrush clogged and never worked again I tried cleaning it with product specifically for airbrush cleaning many times THE AIR IS NOW COMING THRU BUT NO MAKEUP WILL DISPENSE I READ INSTRUCTION ON CLEANING THE AIRBRUSH AND FOLLOWED THEM TO THE BEST...
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Anonymous
Anonymous

The same thing happened to me. I liked it so much, but now it is continually clogged. My work hours make it difficult for me to call customer service, but I am trying to fit s...

1.3
I didn't like
  • Poor performance
#1094213
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