Luminess Air
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Luminess Air Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Luminess Air has 2.2 star rating based on 148 customer reviews. Consumers are mostly dissatisfied.
58% of users would likely recommend Luminess Air to a friend or colleague.
- Rating Distribution
Pros: There is no pros at this time, Color matched, Easy to do.
Cons: Are no upfront with their terms, Hidden cost not being told upfront, No way to reach a person.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Luminess Air has 2.2 star rating based on 148 customer reviews. Consumers are mostly dissatisfied.
58% of users would likely recommend Luminess Air to a friend or colleague.
- Rating Distribution
Pros: There is no pros at this time, Color matched, Easy to do.
Cons: Are no upfront with their terms, Hidden cost not being told upfront, No way to reach a person.Recent recommendations regarding this business are as follows: "Do not purchase from them", "Do not recommend this company they hung up on me", "Please don’t buy this product it’s a complete scam and it’s not like your videos", "Buyer Beware", "Make sure you aee government issued I'd and social before you put something on someone's credit report ever hear of I'd theft? I too would like proof I purchased it smfh".
Most users ask Luminess Air for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Location. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Luminess Air Reviews
"The customer rep was quick to issue a refund and stop my auto ship. I loved the look of the product on my skin but it made my skin itch. My skin is very sensitive and I was so hoping it would work."
InI loved the look of the product on my skin but it made me itch. My skin is very sensitive and I was so hoping it would work for me. User's recommendation: I...
"Rude customer service"
They hung up on me!! Do not recommend this company !! This was rude of them!! Need a replacement charging cord User's recommendation: Do not recommend this...
Lexington, Kentucky
Want refund
User's recommendation: Do not purchase from them
Rude customer service
- I had never had a problem with them before
- Love their products
Preferred solution: New charging cord for my luminess air systems also ordered skin care , the vitamin c product had leaked and was only half full
User's recommendation: Do not recommend this company they hung up on me
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Culver City, California
Deceitful
- So far there are no pros
- Company is deceitful concerning their advertisment
Preferred solution: Full refund
User's recommendation: Do not order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I used it all of 3 times and then nothing but water. Came out several shakes and try’s it was nothing but water. A complete waste of money very disappointed
- Easy to do
- Turns to water after only a couple of uses
Preferred solution: My subscription cancelled
User's recommendation: Buyer Beware
New York, New York
I do not like it at all…
User's recommendation: Please don’t buy this product it’s a complete scam and it’s not like your videos
Charge dispute
Preferred solution: I don't want anything, nor have I received anything, but you keep taking from my account, so stop this. The first time was $199.00, and now $99.00, stop this from happening.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Payment
Preferred solution: An answer to what and why I owe.
New York, New York
Wrong wire
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They often take money from my account without permission
I just wanted to buy a trial product and I received a box of the product from you. I still have it and haven't used it yet.
On October 5, I saw that you automatically withdrew money from my card $49.37 (1 of4) ???, I did not order your product. I just want the product to try, then you send yourself a product package that includes many things and then automatically withdraw money from my card. I do not agree, please return my money.
You advertise and sell trial products and only pay for shipping, but then you withdraw money from me and I don't know what it is? In short, please give me my money back.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Melbourne, Victoria
M pissed trying to buy a home and you guys are on my credit report have been dealing with id theft
- Do not require you to prove you are who you say before they report negligence
Preferred solution: wanna zero balance reported to the credit bearu ana letter sent to my email appologizing and saying it was deleted from my report
User's recommendation: Make sure you aee government issued I'd and social before you put something on someone's credit report ever hear of I'd theft?? I too would like proof I purchased it smfh
Padang, West Sumatra
Color to light
Preferred solution: A darker set of the samples you sent me with the machine
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Commiserating with customers who had funds removed from their accounts by Luminesse Air
- Auto ship grift
Preferred solution: More transparency in their policies
User's recommendation: Dont buy into this scheme. Get a nice unit from Amazon without the auto ship crap.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Charged for something I didn't order
Preferred solution: Full refund
Port Orange, Florida
To let everybody know about Luminess Air and how they just know how to take hard-working people's money
I wanted buy this product if you paid me and i you gave it to me free I'd send it back to you. My shade was never right so you can go to there site and try colors to see if its a match well that part of their website is always down.
I wanted this product soooo bad I didn't eat to save money because you see I'm a single parent on a fixed income because I am disabled and in a wheelchair and wanted to feel good about myself, because God knows I don't feel good about myself. So after I bought this Luminess Air they came out with another one I forget the name of it know but its on the website I believe they knew there was a problem with Luminess Air so they had there inventor make this other one, they wouldn't even give my money back if I returned it it was one (1) day pass the return date and they couldn't make an accession, *** that how they make there money they even sent me a trail foundation to see if it would match and it was expired would anyone put an expired product on their face, not this women,Don't buy it your
User's recommendation: Don't buy it your wasting your money and I went through *** to get the money
Dallas, Texas
I haven’t really haven’t received item I want to cancel
Preferred solution: Phone call from this company
Warren, Pennsylvania
The customer rep was quick to issue a refund and stop my auto ship. I loved the look of the product on my skin but it made my skin itch. My skin is very sensitive and I was so hoping it would work.
User's recommendation: I would recommend Luminess to anyone looking for a smooth looking foundation and affordable. Customer service was excellent!
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