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Luminess Company and its employees should listen to their customers and, if the customer has telephoned Luminess Company several times and relayed the message that they are returning the product with the right RA # and in fact, DO NOT WISH to receive any more shipments...
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Well first I want to say... I love your products.. I mean love them.. :) The only one thing I do not prefer is that 2 of my bottles heads broke and I feel like it is wasted make up considering it the bronzer and the X out which I do not use all the time... and I will...
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Anonymous

kathy cecchini I also have wasted money on Luminess products. We pay a lot for your products andending up with cheapest bottles containing make-up. Luminess owes me :1. .55 LOVE 2. .55 ...

4.0
#1022781
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They say they tell you in the introductory packet that they are automatically signing you up for an automatic monthly subscription to cosmetics.....mine didn't. First I knew about it was when a package showed up with stuff I would never use. When I called about it they...
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Luminess Air Makeup Review

#1023897
1.3
Luminess Air - Simple Review #1490149304
Luminess Air - Simple Review #1490149304
Luminess Air - Simple Review #1490149304
Luminess Air - Simple Review #1490149304
1 of 4
The makeup is dry and chalky, but besides that I had an allergic reaction to the makeup. I have never had a problem with any makeup, moisturizer, or cleansing product before. I've attached pictures of me with no makeup, with the luminesse, and about two hours later.
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Luminess Air Subscription Review

#1023404
1.0
I'VE been try to stop the auto shipments for a while now.i even filled out the complaint order on their website but it wont allow me to submit the form.
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Fedex Delivery Service Review

#1022545
1.0
Fed Ex SUCKS! They take 3 weeks to deliver, and SO MANY times the deliver to the WRONG address! I'm a mail carrier for the post ofc. All Postal Carriers pick up mid delivered Fed Ex pkgs & deliver them to the CORRECT address every day! Fed Ex uses contractors to deliver ground pkgs. They have NO CLUE & Don't care!
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Wish Online Order Review

#1021128
I order luminess Air i am not receive yet
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You can not get through to customer service, you call , sit on hold for 20 minutes then they say they'll call you back but never do. Then the time has past and you're stuck with the crappy product, which does not cover at all, the color is off and the product is...
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1.0
#1021428
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The product arrived way too late. It vibrates so hard it barely sits on the counter--remember when your fish tank's pump went bad??? That's what it sounds like. I didn't like the results, it's too tricky and I was late for work the entire week playing with the darned...
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Anonymous

Anonymous OMG. Thank You all. I was just going to order this and checked the reviews. I've changed my mind now!!!!

1.0
I didn't like
  • Lack of stating the truth up front
  • Attitude that the woman gave me
  • Took too long to arrive
#1020808
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After watching the Luminess Makeup System infomercial on TV I thought I would order it for my wife. I thought I was getting their system for $40 only to find out by reading the fine print on their packing slip paperwork that they were intending to charge several more...
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1.0
#1019985
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Luminess air is a fraud, they have terrible customer service. No one to answer the customer service number. I have been trying to cancel my monthly account which I didn't even know I signed up for and send back the product. Makeup just feels like a mask on my face,...
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1.0
I didn't like
  • Scam of informercial and no one answers phone
#1019401
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It is impossible to get hold of these people. Some numbers I searched for on line are no longer in service, sometimes the predicted waiting time is 30 minutes or longer, they send (and charge me for) products I did not request IN THE WRONG SHADE. So far I have received...
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Anonymous

Vanessa I have experienced the exact same issues with them. I wish I never started with them because 1) their system isn't great 2)it's expensive 3) the makeup sucks 4) IT IS impossib...

#1017490
Reply to reviews
Was like an embalming fluid...people at work couldn't believe how plastic I looked. My fiancée told me I looked dead!!!! tried to return it and they made it impossible with return sites that don't work to get a return authorization...phone numbers that IF answered make...
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1.0
I didn't like
  • Worst experience ever
#1017157
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Contact Luminess Air

Headquarters Address:
Luminess Direct LLC
12802 Capricorn
Stafford, TX 77477
Phone:
(888) 793-7474
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I received my kit today and the starter kit leaked out all over so I cant even try it customer service is all computer no on is answering me im really getting upset
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Anonymous

Connie Try calling 888-793-7474. I have to type AT LEAST 50 words, so I'll just say that I returned it and got a partial refund. Your initial down payment is non-refundable. The p...