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Luminess Air - Lots of expensive junk.

Broke when i got it. Then when i wanted to return it they tried about 10 times to talk me into letting them send me a new one. Makeup was broke and all over box. Very dissapointed.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1373860
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I was laying in a hospital bed with a broken leg when I saw these "amazing" commercials for Luminess Air. I'm a pretty sharp person and I thought I would "try" the product for $20 so I called to order. Right off I was pressured to upgrade, join various clubs, it went...
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1.3
#1373162
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I called over 2 months ago to cancel my Make-Up Club2 membership. I purchased the Luminess Air as a gift and did not want to continue to pay over $35/month. I was told it would be canceled and given a confirmation number. I noticed today that my credit card is still...
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Anonymous
maeryu

Cancel your credit card it’s easy and they can’t get out your money

#1370211
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I was told that it would take two days before my package would be processed in their system/computer and shipped, so if I wanted to cancel I would have to wait at least two days. (why this would even come up was a red flag but apparently not RED enough to me at the...
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#1368171
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Luminess Air - Money was taken from ny account

I told them a month ago not tto take any more money out of my account
#1368016
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This company ripp off people who are trying to find solution to a healthy beauty face. But Instead, we come to a scam ripped off business that lie to their loyal customers. They should be ashamed for ruining people’s life. I was calling their customer service and...
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Anonymous
adona

do what I am going to do, I am going to change my card I used to buy it, see if they get any more $ from me...ha jokes on them a holes!!!! really not sure how they can even le...

Anonymous
Terri

Did me the exact same way! Led to insufficient funds in my account. I sent my machine back over a month ago and have called them about 5 times since I recieved the machine to ...

#1366082
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Buying into this bait and switch was a horrible mistake, they've sent me to collections for 558 dollars. I never received any calls or letters from them and besides that I had tried repeatedly to work with them on a return/refund and got nowhere. I literally received...
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#1366049
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First the CD sent with kit . There is at least 80% that has no sound. I called because one of the container had leaked and had to spend another fee. Some guarantee. I am going to try and cancel the rest of the order. Problems..... Unable to get makeup to dispense from...
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1.1
I didn't like
  • Commercial is bald faced lie
#1360738
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The last week of September i ordered the $19.99 deal. Recieved it in 7 days(cool). 1st. The color was wrong. Taken care of in 7 more days. Then the ordeal with the bottles. Evert bottle is defective. Brand new with plastic seal on. The nozzle litterally came away from...
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2.6
#1360305
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I called last month to cancel the make up club bull **** and was rest ashured it was cancelled and i checked my account today and yet another bill came from my account. So, being you cant do what you were supposed to do then i will contact my bank and stop payment...
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1.0
#1357441
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