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Summary of Luminess Air Customer Service Calls

178 TOTAL CALLS
95% SUCCESSFUL CONNECTIONS
03:11 AVG CALL DURATION
7% ISSUES RESOLVED

Customers Contact Luminess Air to Ask about:

Cancellation:

  • “Cancel my order”
  • “Order and possible cancellations”
  • “Cancell”

Return/ Replace:

  • “Return. Authorization number”
  • “Return”
  • “Called yesterday - no return call !!”

Payments and Charges:

  • “Why am I being charged”
  • “CHarged my card and i have sent the item back”
  • “Unknown charge”

Shipping and Delivery:

  • “Need to known if my order was shipped yet cuz i dont have it”
  • “Need to known if my order was shipped yet”
  • “Sent wrong order”

Account:

  • “Money was taken from my account after totally closing my account”
  • “Money was taken from ny account”

Cards:

  • “My credit card was charged. Again for a past purchase”

Refund:

  • “Refund”

Staff:

  • “I need to talk to costumes service about my shipment”

Other:

  • “To order a product”
  • “They sent me open bottles and its all in the packaging”
  • “Stop paying on monthy suplys”

About Luminess Air

Top 5 Luminess Air Products

Makeup, Airbrush Makeup, Foundation, Subscription, Commercial

Top 5 Likes about Luminess Air

Way makeup looks, Product, Order processing, Look of the make up, Results of the product

Top 5 Dislikes about Luminess Air

Customer service, Unproffessionalism, Misleading the price, Being taken advantage of, Whole scam of the infomercial

Summary

Luminess Air is the leader in airbrush makeup with the most advanced cosmetics formulations and airbrush innovations.

Luminess Air reviews and complaints

Luminess Air is ranked 70 out of 950 in Cosmetics and Personal Care category

Area Served

USA, Other, UK

Payment Methods

VISAMasterCardDiscover

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Luminess Air Stats

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Number of Calls

No calls for this period.

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