Luminess Air Contact Information

Toll-Free Number:

  • (888) 793-7474

Accounting & Credit Card Billing:

  • (888) 262-1825

Customer Service:

  • (888) 793-7474

Makeup Club:

  • (877) 749-5777

Returns:

  • (888) 793-7474

Sales:

  • (800) 545-3706

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Currently you can call only US numbers.

Headquarters Address:

Luminess Direct LLC
12802 Capricorn
Stafford, Texas 77477
United States

Other Info:

Hours of Service by Time Zone USA
9:30AM - 6:30PM (Eastern Standard Time)
8:30AM - 5:30PM (Central Standard Time)
7:30AM - 4:30PM (Mountain Time)
6:30AM - 3:30PM (Pacific Standard Time)



Social Networks:

Summary of Luminess Air Customer Service Calls

313 TOTAL CALLS
96% SUCCESSFUL CONNECTIONS
03:24 AVG CALL DURATION
17% ISSUES RESOLVED

Customers Contact Luminess Air to Ask about:

Payments and Charges:

  • “My payment”
  • “Can't afford payments”
  • “Wrong charges”

Activation/ Cancellation:

  • “Canceling membership”
  • “I have asked nicely to cancel subscription fixing to get a lawyer”
  • “Cancell”

Return/ Replace:

  • “To check if you receive my return”
  • “Return luminess air”
  • “Because I'm still waiting for my replacement that I asked for over a month ago”

Product/ Service:

  • “Order and possible cancellations”
  • “Broken make a bottle”
  • “Broken makeup”

Shipping and Delivery:

  • “Need to known if my order was shipped yet”
  • “Sent wrong order”
  • “Need to known if my order was shipped yet cuz i dont have it”

Account:

  • “Money was taken from ny account”
  • “Money was taken from my account after totally closing my account”

Request for Information:

  • “Checking status of my order”

Cards:

  • “Changed cards”
  • “My credit card was charged. Again for a past purchase”
  • “I ordered a supply of your makeup to come out if my credit card monthly and received one bottle of makeup . I want a supply every monthly or how ever it's sent out .”

Staff:

  • “Customer service”
  • “I need to talk to costumes service about my shipment”

Refund:

  • “Refund”

Other:

  • “My shipment has not arrived.”
  • “Doesn’t spray”
  • “Ordered tv special for 19.95 bank reflects a 27.95 debit”

Luminess Air Rating Stats

2.1 out of 5 stars
based on 625 reviews
See all 1468 reviews reviews

Rating stats

  1. 415 reviews
  2. 120 reviews
  3. 36 reviews
  4. 26 reviews
  5. 28 reviews

Rating trend

About Luminess Air

Top 5 Luminess Air Products

Makeup, Airbrush Makeup, Foundation, Subscription, Commercial

Top 5 Likes about Luminess Air

Way makeup looks, Product, Order processing, Look of the make up, Results of the product

Top 5 Dislikes about Luminess Air

Customer service, Unproffessionalism, Misleading the price, Being taken advantage of, Whole scam of the infomercial

Summary

Luminess Air is the leader in airbrush makeup with the most advanced cosmetics formulations and airbrush innovations.

Luminess Air reviews and complaints

Luminess Air is ranked 96 out of 1047 in Cosmetics and Personal Care category

Area Served

USA, Other, UK

Payment Methods

VISAMasterCardDiscover

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