Contact Luminess Air Customer Service
Luminess Air Phone Numbers and Emails
Toll-Free Number:
-
(888) 793-7474
Luminess Air Emails:
Accessibility
Legal
Privacy Inquiries
Media
PR Inquiries
Contact Information
Luminess Air Website:
Luminess Air Help Center:
Corporate Office Address:
Luminess Direct LLC
12802 Capricorn St
Stafford,
Texas
77477
United States
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 5:00pm
How Good is Luminess Air's Customer Service?
Summary of Luminess Air Customer Service Calls
3.1K
TOTAL
CALLS
CALLS
03:22
AVG CALL
DURATION
DURATION
16%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Luminess Air?
Activation/ Cancellation Question:
- “I would like to cancel my subscription”
- “Cancel acct AGAIN”
- “Cancel subscription and refund”
Payments and Charges Question:
- “Charge dispute”
- “Because when I seen it on TV and I ordered this, it said four payments I have paid way over four payments. I would like to cancel all of this.”
- “I didnt order more makeup and was charged”
Shipping and Delivery Question:
- “Shipping never arrived”
- “Not delivered”
- “Have not received my order was supposed to receive it on the 22nd”
Product/ Service Question:
- “Faulty product and wrong colors”
- “Product deivery”
- “Because you guys have something on my credit report you need to remove cause you never gav Do you want half of that or somethinge me anything never ordered anything ive been d Anything you ive been dealing with id thleft and im tryito buy a home yng”
Return/ Replace Question:
- “Return package”
- “Return product”
- “I need to change my email with you”
Request for Information Question:
- “Need help why do y'all keep sending me stuff i dont want it”
- “Need to talk to someone in person on phone.”
- “To talk to someone about my account”
Account Question:
- “Account”
- “I thought I was signing up for a free month trial”
- “They keep taking money out of my account”
Refund Question:
- “Want refund”
- “Refund on money”
- “To put my money back on my card”
Cards Question:
- “Changed cards”
- “Because I need for them to stop taking money offer my card”
- “My card has been billed for something I didn't order”
Staff Question:
- “Customer service”
- “I want to talk with customer service”
- “To speak to customer service”
Employment Question:
- “I'd like to pay off my bill. Need balance”
Website/ Application Question:
- “To get makeup for my air brush and Derek for my first application before I put on makeup I need to talk to a live person”
- “Website broken”
- “Authorazation form will not take my zip or phone no.”
Other Question:
- “Not receiving what I was supposed to”
- “Make up”
- “Wuestions”
About
Summary
Luminess Air is the leader in airbrush makeup with the most advanced cosmetics formulations and airbrush innovations.
Luminess Air is ranked 285 out of 1748 in Cosmetics and Personal Care category
Area Served
USA, Other, UK, Canada
Payment Methods
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Luminess Air