Not resolved
Advertised vs Delivered
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Turnaround Time
Value for money

I purchased a Luminess air device for my wife before Christmas. It came a month after it was supposed to.

Obviously she didn't get if for Christmas. The Air brush was prominently advertised at $79.99 in a highlighted circle at the top of the page. Then in microscopic print at the very bottom of the web page it stated you will be charged 6 more payments of 79.99. Luminess has a 30/day return policy but it took over 30 days to realize I would be charged 6 more payments of 79.99.

Just be upfront- tell people what the total price will be and then let them know it can be broken into payments if they choose.

We also keep getting charged for makeup on a monthly basis but have only received one shipment with the initial purchase. Don't give Luminess your credit card number!

Review about: Luminess Air Makeup Free Trial.

Reason of review: Pricing issue.

Monetary Loss: $319.

Preferred solution: Full refund.

I didn't like: Deceptive pricing and slow product shipment.

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