Luminess Air - Dishonest business practices
I wish I would have checked the reviews first, but the company seemed to be very reputable...I purchased the platinum system on 6-1-12, and was billed the initial charge of $69.95 + $20.00 for the travel bag.Six days later I received another charge of $69.99.
When I called customer service, I was directed to the terms and conditions which I read before I placed my order; it CLEARLY states that installments will not be charged until 30 days after the trial expires. Although the rep was wrong, all she did was attempt to over talk me to justify their dishonesty. Why not be upfront about what the charge will be, if I had used a debit card, and the funds were not available I would have had an insufficient funds charge and fees!! My mother had a worse experience because she did use a debit card, placed her order by phone, and was debited $219 but only placed an order for the trial!
Also keep in mind that when you place an order you are automatically enrolled to receive make up every 30 days for $29.99 + $2.95 SH until you call to cancel. Of course this cannot be done at the customer service number that is advertised, they are not "authorized." In order to cancel this you must call 877-749-5777. Beware, and make sure you keep extra money available in your account, or on your credit card if you choose to purchase this product.
I have not received it as of yet, and was told that it has not been shipped yet.I truly hope it is worth it, after reading the reviews I am very skeptical.