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They are stealing money from me. I called to cancel then emailed and still got a make-up supply sent and was charged 31.90.

They say it was a 60 day supply........but I have received a kit EVERYMONTH and charged! Now I'm trying to get them to refund my last make-up shipment. Seriously.....a big hassle and waste of money.

Very bad customer service if you ask me.

I feel like its about getting money out of people and not making them satisfied with their product. What company doesn't let you cancel an order over the phone?!?

Monetary Loss: $410.

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Thank you for your Luminess Air support. Please know that we will gladly assist you with cancelling M-F 8:30-5:30 CST at 877-74-5777.

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