Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

I meant that they didnt send to the new address. as they dont read your emails for 5 days after you send it.

oh and dont call customer service as they dont understand english. their customer service is the worst ever. I have never been soo pissed with a company over their customer service as this one. ordered over a month ago and still havent received the makeup.

at this point I just want my money back. but I am sure they are getting ready to charge me again.

i just sent them an email try ing to find out how to get my money back. but I am sure it will take them forever to get back to me.

Product or Service Mentioned: Luminess Air Cosmetics Free Trial.

Reason of review: Poor customer service.

Monetary Loss: $200.

Preferred solution: Full refund.

I didn't like: Customer service.

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