Madison, Alabama
1.5K views 6 comments
With Company response Not resolved

I tried the product, and unfortunately did not send it back in before the trial date expired; busy planning my wedding.I may still be liable for the remainder of the cost of the machine, but at least they will not charge me for anymore shipments of make-up, that I won't use!

Thank goodness I tried it before my wedding. This make-up feels terrible going on, and is very orangey any way you blend it. The worst make-up I have every tried!

I thought Cover Girl, and Maybelline were cheap, this one makes them look like luxury lines of make-up.Going back to my Bare Minerals!

Review about: Luminess Air Foundation.

I didn't like: Poor quality of makeup.

Review #690769 is a subjective opinion of a user.

PRODUCT OR SERVICE Luminess Air Foundation
Reason of Review / Monetary Loss Bad quality / $300
Preferred solution Let the company propose a solution

Had an Experience with Luminess Air?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Luminess Air Response
Hi There,
I do apologize for any difficulty you may have experienced while giving the Luminess Airbrush System a try. Please keep in mind that Luminess Air does have 4 different finishes of foundation( Ultra, Satin, Silk and Matte) to choose from as well as how to videos on application. We also provide a absolutely free color match, if the colors selected are not good match for you. We would be more than happy to assist you, if you could please contact us at 1-888-793-7474 Monday-Friday 8:30am-5:30pm CST.
to Luminess Air Response #1028612
Well consumers, as you can see, Luminess Air cares enough to send a stagnant repeated automated reply since they do not have time to make sure that there product is satisfactory. Had they actually read my last reply, they would know that the auto reply does not address the problem with the make up. I did call the number in the reply, all I got from the girl after being kept on hold for was "I'm sorry you feel that way." I am stuck with the machine, but they do claim to credit me for the last unopened shipment of make up; we'll see.
to Anonymous #1028658
Luminess Air Response
Hi There,
The reply was saved twice, as it was 2 days ago and your second reply was 1 day ago, this reply shows 1 hour ago. Please feel free to email me and I will make sure the refund for your makeup is definite. Thank You
to Anonymous #1097909
Good luck with that one! Change your credit card # or acct #!!
to Anonymous Mountain View, California, United States #1123035
Do you still have the machine? I was thinking about trying to find a used one for the right price.
to coryfmullins #1124984
No, sorry! I sent the machine, and the make-up back to them. I just wanted rid of it all.

You May Also Like

"Received wrong item. Invoice shows that I ordered Shade 6. I received Shade 9. I had to go buy makeup to attend a wedding on 11/20. I called to inform..." Read more
"I actually like the product itself but the packaging is horrific! 7 times now the top of the bottle has just fallen off, as if sheared by a knife,..." Read more
"I was in the process of ordering the starter kit for the advertised price of $19.99, of course there are offers of an upgraded system for $10.00 more, or supersizing..." Read more
"I fell for this scam, first in tiny writing they have install pricing, not in their agreement that you check and agree, again at the end if the purchase no..." Read more
"Emily Justine Johnson is a sick mentally ill woman. She has been accessing sensitive information about former and current clients of Crisis and Counseling of Augusta Maine to intimidate clients...." Read more
"I am a newbie to cameras. I bought a Canon T5i and wanted to take more photos than just full auto mode. I saw an ad from Dustin Moose Winans..." Read more
"Vivamus aliquet elit ac nisl. Nunc nulla. Cras id dui. Praesent metus tellus, elementum eu, semper a, adipiscing nec, purus. In enim justo, rhoncus ut, imperdiet a, venenatis vitae, justo...." Read more
"I order a light pink dress and received a peach one instead. I tried returning it and shipping cost to China was $37.70 more than the dress. I contacted company..." Read more