Product: Luminess Air Airbrush Makeup System Free Trial Clear all filters (60 of 60 reviews match)
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I ordered the Luminess for the 30 day trial of 19.99 and once received found that it cost me way more than I anticipated due to having to pay shipping and handling from the states to canada, then got an additional bill when delivered by the local fed ex which I had...
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Product
Luminess Air Airbrush Makeup System Free Trial
I didn't like
  • Misleading the price
  • Spurious charges
  • No follow through
#1159392
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On 12/5/17, I decided to contact Lumines Air to get more information about Lumines Air products.I have seen the commercials lots of times and I liked what I was viewing. For some reason, I never felt comfortable or enthused about ordering. Well today, I decided to make...
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3.0
Product
Luminess Air Airbrush Makeup System Free Trial
I liked
  • I liked the customer service
  • Misleading commercials
  • Misleading commercials about what you pay
#1142778
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I took the 7 day challenge.To actually get the "great" look shown on TV one has to purchase mega products. Way above my pay grade. I can't seem to cancel online or get a REM label to send it back. In the original package. Read the fine print, ladies! If you decide to...
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1.1
Product
Luminess Air Airbrush Makeup System Free Trial
#1141368
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Luminess Air - Scam Return Policy

#1164999
1.1
Details
Called to get a RA# as instructed on the paperwork and was told someone will return my call with "24 BUSINESS HOURS"
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Luminess Air - Rippoff

#1161978
1.1
Details
The fine print is after the submit order and includes the terms of an additional 3 payments of $50. I called 3 times before getting through to a person who said i had to return product, at my own expense, and not be refunded, within a cpl days, or product would be refused, and returned to me, again at my expense. That $20 trial will cost you no less than $220. Terrible.
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Luminess Air - Scamed

#1081674
1.0
Details
They sent my 85 year old grandfather the airbrush tool, and told him he needed to pay 60 a month. Obviously this was a mistake of some kind, so we ship it back, payed extra for a quick ship, and the company tells us they never got it, and charged for the first month. Hopefully things will be sorted out, however it seems like a scam to me
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Luminess Air - I want to return a system

#1054553
I received the system and I have not used it. I want to return it for a refund.
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To whom it may concern.Dear Sir, Madam or Miss. My RA# 12293438-121017 I am going to send back the package, but there is missing one item (LM004CE FREE GIFT-4 Cavity Eye Shadow Palette) because back ordered, will ship as soon as product becomes available. When I send...
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Product
Luminess Air Airbrush Makeup System Free Trial
#1139128
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None of their colors matched and all were orange. Thing broke in a week.
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Anonymous
MARY FOWLER

I AGREE. MINE BROKE IN A MONTH, I REORDERED ANOTHER AIRGUN THINKING I DID SOMETHING AND 3 WEEKS LATER, THE SAME THING HAPPENED SO OBVIOUSLY LUMINESS' PROBLEM NOT MINE. ALSO,...

Product
Luminess Air Airbrush Makeup System Free Trial
#1130773
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I ordered the free trial system well over 2 weeks ago, I was told when I ordered it , it would be delivered within 7-10 days...Everyday I check the mail to no avail, today I called and was told that it had went to the wrong address, now, I'm positive that I the gave...
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1.0
Product
Luminess Air Airbrush Makeup System Free Trial
I didn't like
  • Customer service
#1121417
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Nothing at all like they say if you don't like it and want to send it back, huge problem with everything, ,,, i have 4 kids lots of expenses & after, i got unit had a big medical expense for my baby ,so i didn't" even use it ,i called to them i couldn't keep it i can't...
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Luminess Air Airbrush Makeup System Free Trial
#1092581
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When I first got the machine I thought oh wonderful a week later the spray gun was all messed up and fell apart so I am a very busy person so I waited a little bit then I finally called him when I had time and let them know what was going on they made me ship the...
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Luminess Air Airbrush Makeup System Free Trial
#1091434
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I called to cancel my 19.95 order and the representative said why don't I try one more product.reluctantly I ok'd that.never received what ever product. then to my astonishment i received a 300.00 bill. which was not explained to, ever. the credit card you better not...
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1.0
Product
Luminess Air Airbrush Makeup System Free Trial
I didn't like
  • Trickery
  • Price
  • Cause rashing misleading costs no refunds
#1087237
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First of all the $19.95 trial is a lie.Not sure what the $19.95 covers but you end up paying over $200 and they don't give you 30 days as a trial they start yanking money out of your bank account within a couple of weeks. The unit itself was $200 which they don't tell...
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1.8
Product
Luminess Air Airbrush Makeup System Free Trial
#1086648
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