Manufacturer: Luminess Air Category: Free Trials Clear all filters (43 of 43 reviews match)
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This is what I sent to the company and to the BBB.Thanks to your company I will never again order anything, ever in my lifetime online. Not worth the time and effort to try and deal with your dishonesty. But I will definitely tell all of my retired military friends,...
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Product
Luminess Air Airbrush Makeup System Free Trial
I didn't like
  • Expensive mistake
#1066431
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Ok ordered this like most people late Saturday night...free trial sure (ya that free trial is 59 dollars, not free)...did not like it... just wasn't for me... it's messy and gets everywhere and it has a weird sticky feeling... tried to return it the first time told...
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Product
Luminess Air Airbrush Makeup System Free Trial
#1058728
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I was watching TV thought I would order Luminess.Customer Service kept me on phone for 15 minutes, as I repeatedly said no I do not want any more products. I was about to hang up. Later in the day, I called back and spoke to a Supervisor and said I had cancelled, she...
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Anonymous
Donna

This is a total scam They tell you it is an introductory deal and then slip in the small print as a default YES to be charged over $300 additional. When you call to cancel th...

Anonymous
Anonymous

The add is a trap to clean out your bank account, they want stop sending it even if you cancel. They just taking money from your account, they are worst than AT&T. Please don'...

1.0
Product
Luminess Air Airbrush Makeup System Free Trial
I didn't like
  • Did not want
  • Total fraud
  • Want a return label to ship back
#1057586
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Luminess Air - I want to return a system

#1054553
I received the system and I have not used it. I want to return it for a refund.
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Luminess Air - Luminrss air

#1047805
1.0
Ordered product over phone for trial $24.99 called 1 month later also sent email to stop sending of product. Received no more make up , but found out my debit card has been charged monthly for $64.99 plus $1.00 service charge for the last 6 months. This company is fraudglent and will not return my money. Back filed suite, but to no avail.
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You have taken 6 payments automatically out of my checking account for 6 months.I would sue you if I could for taking money from me. Stop taking my money for a product I don't have or want to have. What a joke of a product. I want a total refund for this *** up call...
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Anonymous
garlamba

I am sorry to hear all of the problems with this product and glad I found this website page before purchasing. The infomercial is quite convincing and I was very interested i...

Anonymous
ag denver

boy. I wish I would have looked at this before I ordered it. NEVER would have bought it at over $300. Scam, Scam, Scam.

1.0
Product
Luminess Air Airbrush Makeup System Free Trial
I didn't like
  • Deceptive pricing and slow product shipment
  • No way to reach a person
#1055365
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I ordered the product from the tv commercial It siad $19.95 So I ordered then on shipping sheet was told I would charged $72,00 dollars the next 5 months after 30 days I did not like and could not afford price I called customer service to cancel They tried to tell they...
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Anonymous
My Lieu

Hi,I have met the matter as same as you. Their Customer Service is too rude and bad. Their product is so terrible too.

1.0
Product
Luminess Air Airbrush Makeup System Free Trial
#1043100
Reply to reviews
I ordered a trail pack and after looking at the full price which was never given on the commercial, in couple of hours I called the customer center to cancel the order.I was told that it was shipped (already ?) while the automatic voice message says that a high...
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Anonymous
Anonymous

Because there is so many negative reviews for this product, we are not going to order it. Thank all of you for your comments it has really made a difference when I order prod...

1.0
Product
Luminess Air Airbrush Makeup System Free Trial
I didn't like
  • Customer service lies to you
  • Lack of stating the truth up front
  • Dont live up to the committment
#1042003
Reply to reviews
I was 5 days late trying to return it and they refuse to accept it back.I have already been charged an additional $72 and they tell me to expect two more payments of that amount. I want to send it back, but am told they will refuse to accept it. I will not ever use it...
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1.0
Product
Luminess Air Airbrush Makeup System Free Trial
I didn't like
  • Misleading the price
#1039080
Reply to reviews
false advertising , 30 day money back starts the day you order , was delivered after my 30 days was up , they offered me a payment plan at 17.00 a month, would not give me a return number, said they returned my 71.00 dollars to my account, and they did not. they have...
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Product
Luminess Air Airbrush Makeup System Free Trial
#1037123
Reply to reviews
After watching the Luminess Makeup System infomercial on TV I thought I would order it for my wife.I thought I was getting their system for $40 only to find out by reading the fine print on their packing slip paperwork that they were intending to charge several more...
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1.0
Product
Luminess Air Airbrush Makeup System Free Trial
#1019985
Reply to reviews
Unfortunately you can read the fine print and you pay for the trial.The fine print says nothing about restocking fees or that you never see a return if you send it back. Nor that you joined a club. And the payments . Well when they email the receipt they are more than...
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Anonymous
Anonymous

Hi my Name is Bridget Campbell I am having a whole lot of trouble getting my money back from those people for the last three months they keep pushing me around I don't know wh...

1.0
Product
Luminess Air Airbrush Makeup System Free Trial
I didn't like
  • Lack of stating the truth up front
#1005679
Reply to reviews