Product: Luminess Air Airbrush Makeup System Free Trial Clear all filters (0 of 91 reviews match)
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Luminess Air - BAB consumer service

After trying the luminess trial kit ,I don't like it, I call 4 times and leave my phone # nobody return my call,you have 30 to cancell, after they will send products and charge you , I think ist, the reason they don't call back I hope you could help with that, I'm 80 years old, can't not afford to pay for something I don't want thank you
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Luminess Air Airbrush Makeup System Free Trial
I didn't like
  • Time wasted getting charges reversed
  • Unable to cancel account with satificatory experience
#1448529
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Luminess Air - Going to try to get RA tomorrow.

I'm going to try to get an RA and return a 30 day trial package. I'll post what happens. I opened the box, but didn't unpack any of the contents and there's plenty of time left on the 30 days. KM
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Luminess Air Airbrush Makeup System Free Trial
#1443415
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Luminess Air - Horrible hassle to return this product!!!!

This is the worst case of non-disclosure and poor customer service via return policy I have ever encountered! Never, ever do business with this company. They sell you want to club without full disclosure and obligate you to numerous shipments in perpetuity. Their product is difficult to use and to return it takes multiple phone calls jumping through hoops and way too much effort. They hope he will just give up. Save yourself the trouble and money and time and go with a different company and product.
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Luminess Air Airbrush Makeup System Free Trial
#1440940
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Luminess Air - Product return

Trail is not free you must pay for return and there is not a refund. There is very little time limit to return and you are told to insure. Did not like the attitude of the person I talked to. Angry
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Luminess Air Airbrush Makeup System Free Trial
#1422637
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This place tho....SMH!!! First off....it took weeeeeks to be delivered....then they said it was received but it most certainly had not!! Then they tell me they'll send different shades of foundation cuz mine didnt match, but nooooo they sent same shades! Then they send...
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Luminess Air Airbrush Makeup System Free Trial
#1307868
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Luminess Air - Product is good. They did'nt mention the monthly payments.

Now they're threatening, if I don't pay. It will go against my credit. Then, when you want to cancel you can't.
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Luminess Air Airbrush Makeup System Free Trial
#1307787
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On 4/14/2018 I ordered the Luminess Air @ $19.95 plus tax & shipping $29.16. I received the product around 4/21/2018 and and tried the product, but was very disappointed as it did not cover my facial imperfections. So I called and received a RA# and returned the...
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Luminess Air Airbrush Makeup System Free Trial
#1263225
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Luminess Air - Horrible Program Insensitive Customer Service SCAM BEWARE
My husband contacted Luminess based on a commercial he saw stating $39.99 for a 30 Day Trial but CALL NOW for the Spring Sale and using Promo Code TRYSILK he was given 30 days with Free Shipping He was told after 30 days he could return the item and keep the $70 of...
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1.0
Product
Luminess Air Airbrush Makeup System Free Trial
I didn't like
  • Insensitivity of employees
  • This whole process has taken my days trying to get any info
  • Fraudulent return policy
#1257474
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Luminess Air - Horriable

First machine didnt work. Sent a new machine wrong one. Harvey used the makeup but have the products. Customer service is awful. This is not with my time and trouble. I want to be compenstaed. In a 30 day trial and cabby even use this product..... This is bad businesses. Going too Attorney General to investigate this product..... Caren Waldholz 857 929 8424 Please reply
1.5
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Turnaround Time
Value for money
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Product
Luminess Air Airbrush Makeup System Free Trial
#1245371
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Jesus it would take foreer to tell you everything but first let me say this DONT BUY IT!!!!! At first I LOVED IT! It was fun to put on my maeup and I gave GREAAT RAVING REVIEWS! well I bought all kinds of makeup and assories to go with it, even the eyebrow kit and...
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WoefulFinWhale
WoefulFinWhale

Type your DONT BUY IT! hidden CHARGES AND HORRIBLE CUSTOMER SERVICE NOT WORTH THE MONEY AT ALL AND YES IT WILL COVER YOUR SPOTS AFTER USING THREE DIFFERENT EXPENSIVE PRODUCTS ...

Product
Luminess Air Airbrush Makeup System Free Trial
I liked
  • It when it worked
I didn't like
  • Customer service
#1244836
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