Manufacturer: Luminess Air Category: Makeup Clear all filters (34 of 34 reviews match)
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Luminess Air - Stealing in my friend's account for months.
Luminess Air - Stealing in my friend's account for months.
So my friend saw this add on tv, she is french and does get carried away by stuff like this so she just grabbed her card and went on the website. She though she was gonna pay like 29.99 and it turned out to be so muuuch more as the "free" gifts were not really free....
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1.3
I didn't like
  • Poor customer service
  • Fraud
  • Unauthorized billing of my credit card
#938752
Reply to reviews
I purchased the product w/# 4 satin then ultra realized too dark reddish cust rep said mix w/ lighter like3 so i bought #3 still too dark even after sending my pic & told them im italian w/rosacea, response was all italians use medium dark.What? meantime co. Kept...
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Well, their customer service was stellar, once I got them.Sent me a new stylus; it didn't work either. Sent me a new compressor; same story. I gave up. I had to return the "non-working" parts at my own expense or have to pay for them, and received non-working parts...
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Anonymous

Anonymous Sorry that you're out $130. I'm out $150,& counting. My *** bank says they can't block Luminess!!! I'm up to my eyeballs in B.S., & on a fixed income. They obviously don't car...

2.0
I liked
  • Customer service
I didn't like
  • Product does not work
#928566
Reply to reviews
I have bought at least 8 of luminesd air over 6 years.I love what it does to my face FLAELESS. The problem is the spray gun and compressor.The strange thing I found is that I do not where make-up every day.
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It does NOT COVER DARK SPOTS I am so disappointed with the company. They make it look like the coverage will really work...but even my sun spots show thru.
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With Official Company Response

I found the system at the price of three payments of 33.00, which is really 37.95 - NOT 33, but when I went to return..gift to my daughter who didn't even want to try it- they told me sorry, but at the Great Price, it was non-returnable.This information is no where on...
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Luminess Air

Luminess Air Response Hi Donna,On behalf of Luminess Air, please accept our sincerest apologies for any inconvenience we may have caused. I would be more than happy to personally assist you in reso...

The first time I ordered the system, it came in the mail and when I tried it out NO PRODUCT came out!To prove it, I tested it on my palm and then on a white piece of paper. Not a speck of foundation came out. I called customer service saying I wanted to return it but...
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Anonymous

Anonymous Thanks for this review. I almost ordered this system. I am a human and I sweat! I would definitely have streaks.

With Official Company Response

I bought the kit and for 2 days it worked than my whole system shut down, i would have kept buying the make up monthly but now they won't take my calls and i only got to use it 3 times, that's some bull
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Luminess Air

Luminess Air Response Hi Misty,We would like to apologize for any difficulty you may be experiencing with the Luminess Airbrush System. are at Luminess Air, we stand behind our products and will no...

With Official Company Response 100% full

Luminess Air - HORRIFIC  Packaging -Bottles break open!
Luminess Air - HORRIFIC  Packaging -Bottles break open!
Luminess Air - HORRIFIC  Packaging -Bottles break open!
Luminess Air - HORRIFIC  Packaging -Bottles break open!
Luminess Air - HORRIFIC  Packaging -Bottles break open!
Luminess Air - HORRIFIC  Packaging -Bottles break open!
Luminess Air - HORRIFIC  Packaging -Bottles break open!
I have learned that you can NEVER use this product with clothes on! ) I have chronicled these events and sent pictures to Luminess Air. The first 2 times I was sent a substitute at no cost , but it just continues to happen. What good is a replacement, if that bottle...
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Luminess Air

Luminess Air Response Hi Jeanine, On behalf of Luminess Air, please accept our sincerest apologies for any inconvenience we may have caused you. The Luminess Airbrush System is designed for everyda...

1.8
I liked
  • System itself
  • Makeup
I didn't like
  • Bottles breaking -over and over- what a mess and a waste
  • Unable to use defect product
Reply to reviews

With Official Company Response

Worst product on the market, plugged it in and the light comes on but the make-up sprays out of the back of the stylus.Not worth the Money at all. You can buy the same stylus at Hobby Lobby and get your own make-up.DO NOT BUY.
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Luminess Air

Luminess Air Response Hi Patricia,We would like to apologize for any confusion there may be.The foundation is dropped into the cup that is attached to the top of the stylus and the lever is pulled ...