Product: Luminess Air Customer Care Clear all filters (0 of 73 reviews match)
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Luminess Air - Terrible

I love the product, but when my compressor broke i called to have them ship me a new one, my debit card was charged and i received no replacement. When i called i was told they have no record of my debit card being charged and wanted to charge me again for shipping. I will NOT be using this product anymore nor will i EVER recommend it to anyone. Terrible customer service!!!
2.2
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Luminess Air Customer Care
#1353829
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Luminess Air - It does no work for my wife

I am receiveing product after i returned all air luminess system back for refund, Never got the refund and now yuo are sending more make up
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Luminess Air Customer Care
#1346537
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Luminess Air - Won't cancel

I've called luminess Air 10 times they ask for most convenient time I put 11 am they call at 7 am when I can't get to the phone they leave a message to have me go on chat line which doesn't exist they are a pain in the *** and system doesn't work
1.0
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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Luminess Air Customer Care
#1337801
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Luminess Air - Returned air brush

They say I didn't cancel on time and charged my account. I returned the item and forgot to put return info as I sent back in their original package. That should have given them enough info to know that I had sent the item back to refund my $79. Which they still have not done, after almost a month.
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Luminess Air Customer Care
#1308829
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I thought that would take care of the Luminess Air, if they wanted my money they need to send me one that works. However in June I noticed a payment from luminous air in the amount of 53.48 and it said third payment of four. I looked back at my credit card statements...
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Luminess Air Customer Care
#1286516
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I received my order some few months ago and I had a very bad reaction to the makeup, it cost me about 150.00 for Doctor and medicin. 5/25/18 I called for my 3rd. Time to stop payment from my debt card. As of today they have taken another 46.99 from my bank account. I...
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Anonymous
Kekey hudson

Come Monday I am putting a stop payment on my debit card, and I am contacting the BBB to see what they can do about this company who doesn't tell people about the price of the...

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Luminess Air Customer Care
#1264325
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Luminess Air - Their first words

As the person on the other end of communication, she said " I must be from Brooklyn". So with that comment " I did not order the product and I did some soul searching ". Bingo!
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Luminess Air Customer Care
#1238021
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This company states on their website a 30 day money back guarantee. THEY ARE LIARS!!!! I ordered makeup and NEVER OPENED it. I called within the 30 days and they told me they don't accept used makeup. BUT MY MAKEUP WASN'T USED OR EVEN OPENED! I cant even begin to tell...
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1.0
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Luminess Air Customer Care
#1235500
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Luminess Air - Not good!!

I was no satisfied with the product it was heavier than I thought when I went to return it they charge me the full price and said it was the process and handling fees so I got nothing back I would suggest really think hard about this product before you purchase it
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Luminess Air Customer Care
#1231727
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Purchased product advertised for around $30. They contijnued to bill me $100/month. Requested refund. They agreed to full refund. Liars they didNot rdmefumd money but continued to bill me each month. Never ending theft .
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Anonymous
Anonymous

inType your message here I orderd it the first of march and still haven't received anything they have taken two payments out of my account other than the first 1995 49.00 twic...

Anonymous
La La

Oh yeah that’s also what the Attorney General is for in your state. Want to make a bigger fuss take it to Washington lol. I cannot count how many times a store was complained ...

1.0
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Luminess Air Customer Care
#1230997
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