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For weeks I studied the advertisement on TV and their website looking for any hidden fees on this product, especially after I discovered that to buy a second air brush for myself (the first one for my daughter's birthday gift) would cost nearly $300. Satisfied that I...
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ID
#2263689 Review #2263689 is a subjective opinion of poster.
Product
Luminess Air Face Makeup Brush
Loss
$30
Preferred solution
Full refund

Luminess Air - DONT BUY FROM THESE SCAMMERS

I purchased an item from $27.99 in January. I noticed 4 additional charges on my statement the next month. Apparently they advertise theitem for that price but it's really $167. I addition, they signed me up for monthly makeup club and I was charged for that as well. I contacted the comapny and they told me to retun the items at my own coast. I did and I have received some of the payments but not all. I've reported them to my bank, the BBB, and am now considering filing in small claims court. They will complete screw you. DO not purchase from them or you will regret it.
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ID
#1574979 Review #1574979 is a subjective opinion of poster.
Product
Luminess Air Face Makeup Brush
Pros
  • Misleading commercials about what you pay
Cons
  • Misleading ads getting the run around from customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$44
Preferred solution
Full refund

Luminess Air - What YOU can do to stop this fraud

I am also have the same problem with this company. If you want to stop these con artists who are draining us dry get on line and go to Office of Attorney General /Consumer Protection Division/ PO Box 12548/Austin TX 78711- **** It will have all the information you need. Lets stick together! If they get enough complaints maybe we can stop them. I am in the hole by over $160.oo now and it just keeps getting worse. It may take a little time and effort, but it can sure help our finances. They keep on tacking my money and do not even send the lousy make up, which non of us want anyway. Give it a shot!
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ID
#1253439 Review #1253439 is a subjective opinion of poster.
Product
Luminess Air Face Makeup Brush
Reason of review
Poor customer service
Loss
$124
Preferred solution
Full refund

Luminess Air - You ripped me off

i told you i didnt want the product but your employee shawn took money out of my account without permission! He took it out less then an hour after i said no thanks and he had no signature! i will be going to the fraud department and doing what ever it takes to get justice because last i checked steeling money out of peoples account is agenst the law! after calling your customer service they said they have no account of me on file so this is a total scam , shawn beware because im talking to the fraud department and jail sounds like a place you need to take your vacation at and trust me i wont stop until i know this will never happen to anyone else
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ID
#1190698 Review #1190698 is a subjective opinion of poster.
Product
Luminess Air Face Makeup Brush
Reason of review
Problems with payment