Product: Luminess Air Free Trial Clear all filters (32 of 32 reviews match)
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Luminess air has bad customer service to start with. There snappy and rude if you dont like their product. Also the trail "" for 29 bucks or whatever. Dont do it. They will over charge you more then they charge for a system straight offline. They will automaticly send...
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1.4
Product
Luminess Air Free Trial
#1056411
Reply to reviews
The price disclosure is not transparent and meant to hook you up .I bought the trial version and then called customer care the next day to cancelled the same . He did confirmed that he has cancelled everything and there will not be any further charges to my account and...
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Anonymous
tessa

I agree. The pricing is deceptive. I bought it for promotional price of $19.99 or trial but they billed me for the first time with $31.86 in Nov. 2016 then billed me twice in ...

Anonymous
l***mon

I purchased it under the 30 day trial for $19.99. It didn't work for me so I called to cancel. WELL please understand if you order this product you gonna pay for it one way ...

1.0
Product
Luminess Air Free Trial
I didn't like
  • Service
  • Pricing
#1029837
Reply to reviews
The advertise Is 30days trial Period, But you cannot reach anyone over the phone unless you select sales, Once they find out your issue of calling they will transfer you to a recording an option to return the call after a long hold.Once a returned is received back to...
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1.0
Product
Luminess Air Free Trial
#997681
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I have called a few times about this, i feel like i am Totally being dismissed.i was toled i would no longer be charged yet you continue to charge my account.
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Product
Luminess Air Free Trial
#920804
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With Official Company Response

I ordered the trial kit for $19.95 knowing that it was only for 30 days and then it would be a payment plan of $5 monthly payments of $59.99.I also knew of the club membership of $35.00 every 45 days. However, I was not aware that I could actually customize this. I was...
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Anonymous
Anonymous

From your review it sounds like the company went from $300 down to $140. Is that correct? 7 months at $20 instead of 5 months at $60? That's a heck of a deal!

LuminessAir
Luminess Air Response

Hi Janet,Thank you so much for taking the time to share your experience with us online. We are delighted that we were able to customize a budget that better accommodates you a...

4.3
Product
Luminess Air Free Trial
I liked
  • Way makeup looks
  • Payment plan
  • Customer service
#917892
Reply to reviews

With Official Company Response

I tried the luminess air product, wasn't satisfied. Returned the product within the trial period. Have not heard from you, however, just checked my bank account and was charged for the product any way. I'm out the money and the product. Call me at 530 848 3662..
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LuminessAir
Luminess Air Response

Hi Linda,We would like to apologize for any inconvenience there may have been. As I review your account, I do see that the product was returned back to us. However, there was ...

Product
Luminess Air Free Trial
#851864
Reply to reviews
I ordered the TV trial. I was later sent un-ordered product for which Luminess deducted an unauthorized payment for from my bank account. I disputed delivery of the product and their rep claimed the charge would be refunded. She also said a small insert was...
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LuminessAir
Luminess Air Response

Hi There,We would like to apologize for any confusion there may be. Here at Luminess Air, we do believe in full disclosure of all Terms and Conditions associated with the Airb...

Product
Luminess Air Free Trial
#843220
Reply to reviews

With Official Company Response

We ordered one sample try this but do not like the product.We keep gettingdelivers from them and billed for what we do not want!!!!I have call there numbera few times and was put on hold each time, can not get anyone to stop the shipments. I am now having any payments...
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Anonymous
Anonymous

Call your credit card company and tell them what is going on, tell them you want to file claims for the charges, they will take your information over the phone as well as send...

LuminessAir
Luminess Air Response

Hi Edward,We would like to apologize for any confusion there may be. The Luminess Airbrush automatic shipments of makeup has absolutely no obligation, as you may conveniently ...

1.0
Product
Luminess Air Free Trial
#842221
Reply to reviews

With Official Company Response

I ordered Luminess December 2015, did not receive it until a few days before 30 free trial period ended. I called Luminess to cancel it, but was told it had already shipped. I tried it for several days after watching all Luminess how-to videos. It did not work, but was...
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Anonymous
Anonymous

Im going thru a similar scam. I was aware of the monthly shipments and charges. I ordered my green trial, didn't receive the product, got charged full amount, called company t...

Anonymous
Anonymous

Solution....just cancel the card that you madse the charge on, that way, Luminess will be unable to make future automatic charges on your canceled card.

1.0
Product
Luminess Air Free Trial
I didn't like
  • Luminess airbrush nor its rude reps
  • Are a scam
#813115
Reply to reviews

With Official Company Response

Luminess Air - Free Trial Review from Milwaukee, Wisconsin
I purchased luminess air last August. I paid the trial period. I assumed roughly around 150-200 for everything!!!! Noooooo! Here it is March of 2016, and I'm being charged till this *** day! So far I've paid 559.85 yes folks!!!! Al for a trial kit! Then they decided to...
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Anonymous
atagirl

Your idea about talking to your attorney is right on. He may not even charge you much for just writing a letter. My attorney, when I had this problem with another company year...

Anonymous
Anonymous

Cancel the card you used. Have bank reissue another card. That will stop recurring charges

1.0
Product
Luminess Air Free Trial
#807417
Reply to reviews