Product: Luminess Air Makeup Clear all filters (0 of 227 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
I signed up for luminess air and payed for the trial of the product. I recived an old machine and no makeup even after paying for add ons. I called they sent out an order of makeup and thats all fine. But now they REFUSE to let me cancel the order until the 10th of...
Read more
Product
Luminess Air Makeup
#1413342
Reply to reviews
I am fed up with Luminess charging my credit card for makeup refils I did not request and fo not neec. Additionally the initial 3 payments of what was supposed to be $49.95 showed up on my credit card as a payment for $79.99 twice. With additional payments of $39.99...
Read more
Product
Luminess Air Makeup
#1413085
Reply to reviews
Well, I cancelled the regular make up that was being sent to me i called the customer service line I was told no more deliveries would be made, low & behold 3 more deliveries came in, to my old address I specifically told the rep. that I was cancelling they assured me...
Read more
1.9
Product
Luminess Air Makeup
I didn't like
  • I like the product but i cancelled 3months ago as i moved
#1411539
Reply to reviews
In October, 2018, I purchased the Luminess Air make-up from a television ad which sold for $19.99. I received the kit and really don't like the product and I ordered the wrong color shade. I made the mistake so I don't mind eating the amount I paid. What has really...
Read more
Product
Luminess Air Makeup
#1406666
Reply to reviews
Show

Luminess Air - Not good

The bottles are poor poor quality, was told they were redoing them. The neck d I esnt break now but they leak out around the top dropper. Wont replaced said i had too long. i had ordered several on sale. No longer a customer! ! I Sad
1.6
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Product
Luminess Air Makeup
#1406371
Reply to reviews
The same thing happened to me. You don’t know how much you are in for until you get the invoice. I nearly fell over, and how could I be so foolish? I am an older lady trying to look my best. So I was fooled. I talked to customer service to tell them to cancel...
Read more
1.0
Product
Luminess Air Makeup
#1403972
Reply to reviews
My mom is 88 and ordered it can't use I called about returning it I followed their instructions and sent back so I noticed they took a payment out of her bank called and they said they did no receive it I say *** I am the one that took it to the post office will never...
Read more
Anonymous
Teressa

I’m dealing with the same thing. I took to fed x, pd the shipping and they said they never got it. Said my account was still open. I closed it in August. They tried to get ano...

2.5
Product
Luminess Air Makeup
#1396515
Reply to reviews
Show

Luminess Air - You haven't refunded my money

I am extremely disappointed on how quick you are to take money from your customers, but so slow in refunding the money when one is due! You received my Luminess Air machine back on August 18, 2018 and I have not received my refund which according to you would be no later than 6 weeks! I have no complaints on the product. It just doesn't work for me.
2.3
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Product
Luminess Air Makeup
#1380115
Reply to reviews
Called to cancel my subscription as they have been deducting from my account every month for the last 11 months and only received 2 new refill packages. Katheryn who answered my call was not willing to accept the fact that I just wanted to cancel and kept trying to...
Read more
Anonymous
Elle

Hey did you manage to cancel you order? I am annoyed that my order firstly being charged at $235.65 by it was meant to be $29.99. No one seems to be answering the phone either...

1.8
Product
Luminess Air Makeup
I didn't like
  • Poor customer service follow-up
#1374266
Reply to reviews
Show

Luminess Air - Lots of expensive junk.

Broke when i got it. Then when i wanted to return it they tried about 10 times to talk me into letting them send me a new one. Makeup was broke and all over box. Very dissapointed.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Product
Luminess Air Makeup
#1373860
Reply to reviews