Product: Luminess Air Membership Clear all filters (23 of 23 reviews match)
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I ordered my system and expected to be billed monthly, but they somrhow decided to charge me about 8 different charges per month and are nickel/diming my account to death monthly, causing havoc trying to understand it all. My vote is this system is not worth their...
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Luminess Air Membership
#1218887
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Luminess Air - Total scam

They keep charging you for a club they enroll you in. You'll be charged $70/month for nothing but a scam. {{REDACTED}}
Product
Luminess Air Membership
#1201117
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I have tried to contact this company by phone, email and live chat.They ignore you. I was aware at the time I purchased the merchandise that I was joining a club that would replenish my makeup supply every 45 days, but I think they have been sending it more often, and...
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Anonymous
Anonymous

trying to get ahold of luminess air cant get a call back all I need is the ra number

2.6
Product
Luminess Air Membership
I liked
  • Actual physical product
I didn't like
  • Customer service and pricing
#1183580
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Once I found out that this had happened i called Luminess Air to try to cancel the membership or whatever the *** i was being charged for. I got through to a rep. who told me I was going to be called back. I missed the call so I had to go back through that process...
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ariompa96
ariompa96

Sorry about all the typos I was angry typing which I’m sure everyone can understand.

1.0
Product
Luminess Air Membership
#1176231
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There is NO link I can find to do it on line.And when I call I am told they are too busy to accommodate and will call me back. Still waiting. I want to cancel my order.I will return any orders sent and will expect the postal cost will be absorbed by you.
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Anonymous
Jim

Thanks to all posters. My wife was interested in this product. You probably saved her/me a lot of grief.Sad there are so many scams out there. Especially among the Internet...

Product
Luminess Air Membership
#1139791
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A little background, I have another machine, but didn't like the makeup.So I decided to give Luminess a try. *** machine, better makeup. Ok Great. I kept the machine for one of my kids. I was supposed to make 3 total payments (the June-July offer). Last month I call...
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2.3
Product
Luminess Air Membership
I didn't like
  • Being overcharged
  • Opening bags of liquid
#1116462
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How do i cancel my membership!!!!!!Terri bolton customer id #2430500 Please please cancel my membership...Dont send no more makeup!ive paid for this airbrush 3 times already!!!!!Please just leave me alone! I had to cancel my credit card so u people couldnt take no more...
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Anonymous
Devlin

Please call the Makeup Club Department @ 1-877-749-5777 if you wish to cancel your membership. Customer Service will not get you any where but a huge headache. Ask them to ema...

flippette
flippette

Middle school education.

1.0
Product
Luminess Air Membership
#1100055
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I called in July because i was being charges 35.64 a month for a membership that i was never aware of.It was supposedly cancelled. I called today because the charge went through my bank again, my bank charged me an overdraft fee and i was informed when i called in July...
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1.0
Product
Luminess Air Membership
#1097719
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Tried to return the Airbrush System but was told the trial date had ended.I canceled my membership for receiving makeup (which I didn't know I joined until I received the package in the mail) I thought that was the end of it but I noticed Luminess was charging my...
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Product
Luminess Air Membership
#867418
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With Official Company Response

I called in May to cancel my order and the rep talked me into doing it every 6 months.I shouldn't of received a bill til September. I was charged in May and in June for the 45.06 each month. I received a package in May and haven't yet for June. Called customer service...
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LuminessAir
Luminess Air Response

Hi Melinda,After reviewing today's call with the Representative you spoke with, I definitely can understand where the confusion may have come in. The Luminess Air Makeup club ...

2.7
Farmland, Indiana
Product
Luminess Air Membership
#865419
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