Product: Luminess Air Membership Clear all filters (21 of 21 reviews match)
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I have tried to contact this company by phone, email and live chat.They ignore you. I was aware at the time I purchased the merchandise that I was joining a club that would replenish my makeup supply every 45 days, but I think they have been sending it more often, and...
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Anonymous
Anonymous

trying to get ahold of luminess air cant get a call back all I need is the ra number

2.6
Product
Luminess Air Membership
I liked
  • Actual physical product
I didn't like
  • Customer service and pricing
#1183580
Reply to reviews
Once I found out that this had happened i called Luminess Air to try to cancel the membership or whatever the *** i was being charged for. I got through to a rep. who told me I was going to be called back. I missed the call so I had to go back through that process...
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ariompa96
ariompa96

Sorry about all the typos I was angry typing which I’m sure everyone can understand.

1.0
Product
Luminess Air Membership
#1176231
Reply to reviews
There is NO link I can find to do it on line.And when I call I am told they are too busy to accommodate and will call me back. Still waiting. I want to cancel my order.I will return any orders sent and will expect the postal cost will be absorbed by you.
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Anonymous
Jim

Thanks to all posters. My wife was interested in this product. You probably saved her/me a lot of grief.Sad there are so many scams out there. Especially among the Internet...

Product
Luminess Air Membership
#1139791
Reply to reviews
A little background, I have another machine, but didn't like the makeup.So I decided to give Luminess a try. *** machine, better makeup. Ok Great. I kept the machine for one of my kids. I was supposed to make 3 total payments (the June-July offer). Last month I call...
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2.3
Product
Luminess Air Membership
I didn't like
  • Opening bags of liquid
  • Being overcharged
#1116462
Reply to reviews
How do i cancel my membership!!!!!!Terri bolton customer id #2430500 Please please cancel my membership...Dont send no more makeup!ive paid for this airbrush 3 times already!!!!!Please just leave me alone! I had to cancel my credit card so u people couldnt take no more...
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flippette
flippette

Middle school education.

Anonymous
Dee

Thank YOU for ALL the honest reviews. I am A Aesthetician/Makeup Artist of 14 successful years.Based on reviews I will not be purchasing the product EVER. It's too bad I thoug...

1.0
Product
Luminess Air Membership
#1100055
Reply to reviews
I called in July because i was being charges 35.64 a month for a membership that i was never aware of.It was supposedly cancelled. I called today because the charge went through my bank again, my bank charged me an overdraft fee and i was informed when i called in July...
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1.0
Product
Luminess Air Membership
#1097719
Reply to reviews
Tried to return the Airbrush System but was told the trial date had ended.I canceled my membership for receiving makeup (which I didn't know I joined until I received the package in the mail) I thought that was the end of it but I noticed Luminess was charging my...
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Product
Luminess Air Membership
#867418
Reply to reviews

With Official Company Response

I called in May to cancel my order and the rep talked me into doing it every 6 months.I shouldn't of received a bill til September. I was charged in May and in June for the 45.06 each month. I received a package in May and haven't yet for June. Called customer service...
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LuminessAir
Luminess Air Response

Hi Melinda,After reviewing today's call with the Representative you spoke with, I definitely can understand where the confusion may have come in. The Luminess Air Makeup club ...

2.7
Farmland, Indiana
Product
Luminess Air Membership
#865419
Reply to reviews
I bought a machine that has a promo and i called the customer service to make sure everything will be in order the way i wanted which is i want everything to be paid off. I order via phone. And specifically told the person i dont want the membership etc. And the person...
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Anonymous
Anonymous

Call your Attorney General you'll get fast results!

1.0
Product
Luminess Air Membership
#766014
Reply to reviews
I am a professional make up artist and I have been using the Luminess Air system for a few months now and its so easy to use. I love the light weight formulas in the matte finish for my clients. It has cut my make up application time in half saving me time and money. I...
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Product
Luminess Air Membership
#751111
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