Product: Luminess Air Membership Clear all filters (18 of 18 reviews match)
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A little background, I have another machine, but didn't like the makeup.So I decided to give Luminess a try. *** machine, better makeup. Ok Great. I kept the machine for one of my kids. I was supposed to make 3 total payments (the June-July offer). Last month I call...
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2.3
Product
Luminess Air Membership
I didn't like
  • Opening bags of liquid
  • Being overcharged
#1116462
Reply to reviews
How do i cancel my membership!!!!!!Terri bolton customer id #2430500 Please please cancel my membership...Dont send no more makeup!ive paid for this airbrush 3 times already!!!!!Please just leave me alone! I had to cancel my credit card so u people couldnt take no more...
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flippette
flippette

Middle school education.

Anonymous
Dee

Thank YOU for ALL the honest reviews. I am A Aesthetician/Makeup Artist of 14 successful years.Based on reviews I will not be purchasing the product EVER. It's too bad I thoug...

1.0
Product
Luminess Air Membership
#1100055
Reply to reviews
I called in July because i was being charges 35.64 a month for a membership that i was never aware of.It was supposedly cancelled. I called today because the charge went through my bank again, my bank charged me an overdraft fee and i was informed when i called in July...
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1.0
Product
Luminess Air Membership
#1097719
Reply to reviews
Tried to return the Airbrush System but was told the trial date had ended.I canceled my membership for receiving makeup (which I didn't know I joined until I received the package in the mail) I thought that was the end of it but I noticed Luminess was charging my...
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Product
Luminess Air Membership
#867418
Reply to reviews

With Official Company Response

I called in May to cancel my order and the rep talked me into doing it every 6 months.I shouldn't of received a bill til September. I was charged in May and in June for the 45.06 each month. I received a package in May and haven't yet for June. Called customer service...
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LuminessAir
Luminess Air Response

Hi Melinda,After reviewing today's call with the Representative you spoke with, I definitely can understand where the confusion may have come in. The Luminess Air Makeup club ...

2.7
Luminess Air Farmland, Indiana
Product
Luminess Air Membership
#865419
Reply to reviews
I bought a machine that has a promo and i called the customer service to make sure everything will be in order the way i wanted which is i want everything to be paid off. I order via phone. And specifically told the person i dont want the membership etc. And the person...
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Anonymous
Anonymous

Call your Attorney General you'll get fast results!

1.0
Product
Luminess Air Membership
#766014
Reply to reviews
I am a professional make up artist and I have been using the Luminess Air system for a few months now and its so easy to use. I love the light weight formulas in the matte finish for my clients. It has cut my make up application time in half saving me time and money. I...
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Product
Luminess Air Membership
#751111
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With Official Company Response

I was not made aware of additional charges to my credit card. I would have never agreed to be a club member to a product that I am not familiar with. Being charged for club membership and add'l products which I did not agreed to. I tried calling the tel # on my...
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LuminessAir
Luminess Air Response

Hi There,I would like to apologize for your experience with Luminess Air. Luminess Air offers a 30 day in *** trial to try before you purchase the Airbrush System. We do belie...

Product
Luminess Air Membership
#732229
Reply to reviews

With Official Company Response

Called to cancel my membership and was told that I cannot return machine and would have to pay $125. I will never again a accept a trial offer. This is definitely a scam.
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LuminessAir
Luminess Air Response

Hi There,I would like to apologize for any misunderstanding there may be regarding the Luminess Air 30 day in home trial. We do believe in full disclosure of all Terms and Con...

2.5
Product
Luminess Air Membership
#686148
Reply to reviews

With Official Company Response

Do not purchase from Luminess Air! They are scam artists! I bought a Luminess Air airbrush system for my girlfriend, and there are SO many hidden costs and fees. The first pump I received did not work, and it looked and felt VERY cheap, and is made in China! It is not...
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LuminessAir
Luminess Air Response

Hi There,I would like to deeply apologize for any misunderstanding there may have been regarding the order placed online. The Airbrush System's are made here in the United Sta...

1.5
Product
Luminess Air Membership
I didn't like
  • Delivery
  • Price
  • Customer service
#584495
Reply to reviews