Product: Luminess Air Shipping Service Clear all filters (35 of 35 reviews match)
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First of all, LUMINESS AIR did NOT send the product I paid for. When asked to correct it they sent to the wrong address and blamed ME the customer for sending there. When the correct thing to do would have been to confirm the shipping address before hand. Not blame the...
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1.1
Product
Luminess Air Shipping Service
I liked
  • Actual physical product
I didn't like
  • Lack of intellegence
  • Customer service
#1082572
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I have used luminess air for about a year and a half and MOST of that time I have spent watching the website to see if what I'm interested in buying is ever in stock. They NEVER have certain products in stock and their excuse is it's not in great demand for that color...
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Luminess Air Shipping Service
#1077917
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initial makeup artist kit purchased 19.95 as seen on TV no shipping, well shipping was charged...and also did not include to tell you additional charges will be added and that other items will be sent with even more charges, that you did not order, talk to the people...
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Anonymous
Nancy J. Setlock

I am not happy with the billing/accounting/ordering. I did not purposely request refills on the make-up. If I would have wanted more make up I would have ordered and NOT ha...

SharonPeck
SharonPeck

I am also pissed off , they took 100.00 of my credit card and I still didn't recieved it...

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Luminess Air Shipping Service
#1044496
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Luminess Air - DID NOT RECEIVE ITEM

#1051391
1.0
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Ordered luminess air for 19.99 for 1 month. Tiday is 1 month and I never received my order. Now my cc was charged for having it for the month. Scam artist! NEVER AGAIN WILL I DO ANY ORDERING ONLINE. I CANCELED MY CC SO THEY WONT GET ABOTHER DIME FROM ME.
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Luminess Air Shipping Service Review

#1021128
I order luminess Air i am not receive yet
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Luminess Air Shipping Service Review

#985484
U guys took money off my creditcard i got nothing. Why?????
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Luminess Air - Shipping Service Review from Madison, Tennessee

#944367
1.0
Details
My boyfteind bought me the machine years ago. I never tecieved anything in the box to be able to try it. He said I was supposed to tecieved some makeup with it. I done contacted you about six times. I tell all my friends not yo trust you. That's what I think about your customer services
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ive been waiting 2 weeks on my product still haven't received it plus I paid for 5 to 7 days I tried to call 4 times but stayed on hold for over 30 min till the phone cut off so just don't send me any of youre make up and if I'm a member of the club please take me off...
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Product
Luminess Air Shipping Service
I didn't like
  • Not receiving what i actually ordered and paid for
#1008166
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I have been waiting weeks to receive my product it has been over 2 weeks and I'm supposed to have received it within 5 to 7 business days still haven't received it I'm very excited about the product I'm not trying to say anything bad about you guys but it's kind of...
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Anonymous
Anonymous

You know the company can't see this, right? And posting your name, address, and phone number on the internet is not a good idea.

Anonymous
Anonymous

Dear "Commenter" and others....I agree and understand your upset. However, when you are posting ANYTHING that may be viewed by people you don't know, it is very careless and d...

1.1
Product
Luminess Air Shipping Service
#995177
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I ordered the Luminess kit for the 20th or 25th anniversary and I pay for the shipping and I pay for the Eighth Day or the 507 day business day to receive the product I never received it and there's something obviously going wrong I would either like to receive my...
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1.8
Product
Luminess Air Shipping Service
#995170
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My senior citizen mother sent a money order for $140 dollars to purchase this as a birthday gift.She unfortunately lost receipt. This was after customer service representative confirmed order was paid for in full and just needed to be shipped and would receive in 7-10...
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dessip
dessip

I order something from them every 3-4 months, sometimes it takes 2-3 days, but I've had an order take up to 3-4 weeks. They do say on the recording when you call in, "Your or...

Product
Luminess Air Shipping Service
#992802
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Luminess Air - DON'T DO IT... CS is HORRIBLE!!
SUPERVISORS make processing mistakes, the product colors are completely inaccurate.I asked for the same shade in 3 different consistencies and the colors were totally different though the same shade number! Not even AVON does that! It's not worth it, and now that I...
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1.3
Product
Luminess Air Shipping Service
I liked
  • Idea
I didn't like
  • Poor customer service follow-up
  • Only able to contact m f 830 530 cst
  • Being taken advantage of
#985388
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This company has the worst customer service!I ordered the product december 7 and paid for expedited shipping and I still haven't received it. I called several times and they talked me in circles. They said to call Fedex and I called Fedex said they NEVER received my...
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Luminess Air Shipping Service
#980687
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I orderd my stuff on December 1 of 2016 i paid 6.99 to have my order in 6 days then i got a text saying i should have it to day and has been shiped then i call fedex they have no idea where my package is they said it has not been sent out to day is December' 13th i was...
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Luminess Air Shipping Service
#972376
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