So I have been dealing with the Luminous Air *** since 9-16-2014 and just get more frustrated every time. I ordered it as a gift and when they sent back the confirmation it said there would be a monthly charge of $79.99 and an additional $39.99 everyother month for makeup.
There was noway I could pay that nor could the recipient of my gifts. I called for a Return Allowance, never even opened the boxes and returned them at my expense of $32.00. I received a confirmation that they were received and it would be 5 business days to complete. Today is the 9th day and nothing so I called again.
I was told my refund would be a total of $51.30 (I paid $79.82) and that it would be another 5 days before it would be paid.
I told them that I was very unhappy with this entire procedure and I would be posting this to my page on facebook and will tell everyone I know that this is a scam.
So here it is. If this helps keep just one person away from these people.
Product or Service Mentioned: Luminess Air Membership.
Reason of review: Not as described.
Monetary Loss: $112.
Preferred solution: Full refund.
I didn't like: Trial unclear refund half of cost.