Luminess Air Questions and Answers
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foundation color change
I keep getting #2 foundation but had requested the next color up.#2 is too light for me.
I have several bottles unopened.
Can I send them back and get darker color?And a refund or credit?
How do I get a statement of my account? I thought I was supposed to only pay 4 installments and they just charged me for #5.
How do I get them to stop sending me this makeup?
Can. I use my on makeup if i dilute it the make i got with the kit is to orange
Why has my unit stopped spraying?
I have had my unit for less than a year and did not start using it regularly until October.I have cleaned it after every use with water, shake it dry, and gently dry with a Q- Tip.
About 6 weeks ago I noticed the coverage was not as even and it was taking longer and longer to empty the make up holder although it would empty a full holder of water in about 30 seconds. I ordered the cleaner and have used it several times, however, the spray is decreasing daily to the point that even after 3 or 4 minutes only half of what I put in the holder is used and it takes more than a minute to empty just plain water.