Watsonville, California
1 comment
With Company response Not resolved

The WORST company I have ever purchased from.Costs on the upwards of $200 after the trial which they DO NOT disclose prior to purchase.

Terrible customer service. They do not honor their 30 day trial.

It's 30 days from the date of purchase and it can take 2-3 weeks to get to you.Impossible to actually return once you've actually had a chance to try it.

Review about: Luminess Airbrush System.

Review #786079 is a subjective opinion of a user.

1.0
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Turnaround Time
Staff
Website
Customer service
Reliability
Diversity of Products or Services
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Pricing issue / Not specified
Preferred solution Not specified

Had an Experience with Luminess Air?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
LuminessAir
#1109000
Luminess Air Response

Hi Samantha,

We do apologize that you feel this way.Here at Luminess Air we do believe in full disclosure of all Terms and Conditions, which is located online, in email confirmation, as well as green packing list that comes with your Airbrush System.

Luminess Air's 30 day trial is determined by the date our Fed Ex tracking shows delivered to your home.

After reviewing your account, I do see that a Return Authorization Number was issued by a Customer Service Representative with no problem, as you were still inside the trial period.Please do not hesitate to contact us at 1-888-793-7474 Monday-Friday 8:30am-5:30pm CST, if there is anything further we may assist you with.

You May Also Like

Luminess Air Foundation Review Luminess Air "Received wrong item. Invoice shows that I ordered Shade 6. I received Shade 9. I had to go buy makeup to attend a wedding on 11/20. I called to inform..." Read more Luminess Air Airbush Makeup Review Luminess Air "I had seen so many glowing reviews of this product and decided I would take the risk and try it out. I was not looking to pay 350 dollars for..." Read more Luminess Air - Deceptive Advertisement Luminess Air "I ordered the Luminess Airbrush System after seeing an advertisement and demo on late night TV. What was not said in the advert was that the $24.91 for a 30..." Read more Luminess Air - SCAM - SCAM - SCAM.  Blatantly misleading pricing! Luminess Air "I saw the tv ad that showed pricing to be $29.95. Upon receipt of product I read the packing list and found that they were going to require 5..." Read more Smart Shuttle Line - Horrible company! Not worth your money Smart Shuttle Line "DO NOT request service from this company. the worst! HORRIBLE! We purchased a ticket for my niece. From Hollywood to Kissimmee/Orlando. And the driver was out of control! He screamed..." Read more Color By Pascale - No DELIVERY OF PRODUCT Color By Pascale "Ordered from them on 5/31/17 never received my product received order confirmation and delivery tracking information on 6/7/17. But have never received product and tracking information went to track nothing..." Read more Keystone Rv - Front cap fading Keystone Rv "I have contacted Keystone several times, published to story in Trailer Life, contacted the dealer twice, and they also contacted Keystone. Basically, the feedback was no warranty, no repair. I..." Read more Wish - Not HAPPY Wish "This is not the swimsuit I ordered and I paid for express shipping for a reason due to me needing it by June 30 2017 for a reason and am..." Read more