This place tho....SMH!!! First off....it took weeeeeks to be delivered....then they said it was received but it most certainly had not!! Then they tell me they'll send different shades of foundation cuz mine didnt match, but nooooo they sent same shades! Then they send...Read more
Luminess Air - Product is good. They did'nt mention the monthly payments.
Now they're threatening, if I don't pay. It will go against my credit. Then, when you want to cancel you can't.
Luminess Air - Sent wrong order
They sent me the wrong color makeup.
Luminess Air - Change of address
Need to update address on file.
Luminess Air - Poor communication
Called July 9 to cancel my account. I was told that someone would call me back that day by 6:30 pm central time. Today is July 15 and I have yet to receive a call.
The TV ad sucks you in with a teaser saying you can get a great deal if you order now. What it doesn't emphasize is that when you order you have to make additional payments for the product which equals well over $100. Then you are a part of a club that sends you...Read more
I didn't like
- Returns and lucky i have proof of return with ups
Luminess Air - Scan company
Overcharged my credit card. When I requested to return product, was hung up on 3 times. When they did send a return authorization number in an email, they did not give an address to return product. Will be filing complaints with FCC over this company and all attorney generals in USA states for fraud.
I don’t like the product. It’s just not compatible for my skin. It makes me feel sticky and just gross. The customer service guy that I called to return the item wouldn’t listen and repeatedly tried to sell me more product. I get it’s his job to try to sell product but...Read more
Luminess Air - Horrible horrible horrible
It keeps taking money frkm me and I didnt even sign up for that. I just wanted to sign up for a one time thing and ive lost $60 worth. Its pointless. I qould like to cancel all of rhe next payments. I cant wven get an amswer when i call to cancel.
Luminess Air - Purchased TV product and compressor didn't work
Sent the compressor back at my cost of $27 dollars. Received new compressor which worked for two days and quit. Loved using it but can't afford to keep replacing compressors. Luminess does not pay return shipping on defective products and i am finding their products very defective
Do you have something to say about Luminess Air? What happened? What can we help you with?