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First the CD sent with kit . There is at least 80% that has no sound. I called because one of the container had leaked and had to spend another fee. Some guarantee. I am going to try and cancel the rest of the order. Problems..... Unable to get makeup to dispense from...
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1.1
I didn't like
  • Commercial is bald faced lie
#1360738
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The last week of September i ordered the $19.99 deal. Recieved it in 7 days(cool). 1st. The color was wrong. Taken care of in 7 more days. Then the ordeal with the bottles. Evert bottle is defective. Brand new with plastic seal on. The nozzle litterally came away from...
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2.6
#1360305
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I called last month to cancel the make up club bull **** and was rest ashured it was cancelled and i checked my account today and yet another bill came from my account. So, being you cant do what you were supposed to do then i will contact my bank and stop payment...
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1.0
#1357441
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Luminess Air - Dodged a bullet

I almosr bought this product but then I got to the agreement page. When someone has to put that kind of language in a what should be a basic agreement of sale, you know something is very wrong. I came here to double check and I'm so glad I did.
#1356235
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Dear Luminess Air, Why is your company billing for makeup club charges? Why does your company believe it is ethical to bill customers for makeup charges without getting the customer's consent? Your business practices are not OK; they are shady. Your sales reps do not...
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1.1
I didn't like
  • Opening bags of liquid
  • Trickery
  • Customer service and pricing
#1354546
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Luminess Air - Terrible

I love the product, but when my compressor broke i called to have them ship me a new one, my debit card was charged and i received no replacement. When i called i was told they have no record of my debit card being charged and wanted to charge me again for shipping. I will NOT be using this product anymore nor will i EVER recommend it to anyone. Terrible customer service!!!
2.2
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1353829
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Luminess Air - I dont want a membership

I got the air brush for a friends birthday n u keep taking money out of my account for make up stop ..I dont want no more deductions from Account..u just took more money out of my account now my bills r gonna bounce ...unbelievable...stop stop stop it now Shocked
#1351316
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Luminess Air - Bought nothing for 19.95 +sh!

Machine does not work properly, no cleaning solution, an watered down makeup liquid! WTHeck? Cancel my order. Product is on its way to you
#1348894
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Luminess Air - It does no work for my wife

I am receiveing product after i returned all air luminess system back for refund, Never got the refund and now yuo are sending more make up
#1346537
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Contact Luminess Air

Mailing Address:
Luminess Direct LLC
12802 Capricorn
Stafford, Texas 77477
United States
Phone:
(888) 793-7474
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Luminess Air Products and Services

All Luminess Air Products
I called well within 30 days and let them know that i never received anything from them and to cancel order and refund my money since it hadnt been sent yet. I have been charged monthly for this when i have cancelled it and complained on phone and to every email...
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1.0
#1342813
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