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2014 I Contacted Luminess Air after paying 250.00 for the system, As I stated my concern to the representative she became very irritated with me. I told her that not only is the air brush gun a cheap excuse that does not work, but the moisturizer they sent me had mold...
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1.0
I didn't like
  • Total nightmare
#1310080
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I called them and was treated badly , This was even after me calling them and telling them how bad their product sucked and I wanted nothing to do with them in the future and sent all the products back as I was told , UNOPENED , and they now owe me well over 100.00...
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I didn't like
  • Expensive mistake
#1309794
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I purchased luminess air and tried it out and I'm not satisfied. It is supposed to make your skin look flawless. But it does not. If you want to cover your flaws then you have to cake it on and it looks cake. and it does not cover dark spots. It is nothing like they...
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#1309099
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Luminess Air - Returned air brush

They say I didn't cancel on time and charged my account. I returned the item and forgot to put return info as I sent back in their original package. That should have given them enough info to know that I had sent the item back to refund my $79. Which they still have not done, after almost a month.
#1308829
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This place tho....SMH!!! First off....it took weeeeeks to be delivered....then they said it was received but it most certainly had not!! Then they tell me they'll send different shades of foundation cuz mine didnt match, but nooooo they sent same shades! Then they send...
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#1307868
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Luminess Air - Product is good. They did'nt mention the monthly payments.

Now they're threatening, if I don't pay. It will go against my credit. Then, when you want to cancel you can't.
#1307787
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Luminess Air - Sent wrong order

They sent me the wrong color makeup.
#1306202
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Luminess Air - Change of address

Need to update address on file.
#1304285
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Luminess Air - Poor communication

Called July 9 to cancel my account. I was told that someone would call me back that day by 6:30 pm central time. Today is July 15 and I have yet to receive a call.
#1304134
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The TV ad sucks you in with a teaser saying you can get a great deal if you order now. What it doesn't emphasize is that when you order you have to make additional payments for the product which equals well over $100. Then you are a part of a club that sends you...
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1.3
I didn't like
  • Returns and lucky i have proof of return with ups
#1300765
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