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With Official Company Response

I ordered this product based on television commercials, and thought that the price of $34.91 as very reasonable. I assumed that the replacement makeup would cost more down the line, and that was how the company planned to earn its profit. WRONG! Once I received my...
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Anonymous
Courtney Thomas

I was really really wanting to try this for many years and I wanted to love it but I hate it and it makes me look older sits in my wrinkles and the company is a scam they take...

Anonymous
Anonymous

LUMINESSAIR-AGREEMENTOne thing they can't deny is the product back within 30 days so if anybody still has time SEND IT BACK before it's too late! And if they don't hold up the...

#540515
Reply to reviews
This is my second review i am writing about luminess air. The first one you should read i believe its titled save your money go with Dinair. Its also marked as resolved and its anything but that .Try to bare with me here, its a long story but ill make it quick as...
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Anonymous
Sadia

THANK YOU I was going to purchase Luminess Silk today, I'm So Grateful to have read your experience. I dont have time for even the possibility of going thru this headache, a...

Anonymous
W Sisk

I read it too late. Just got it in the mail today. Two items are on backorder....and so it begins. Lol

I didn't like
  • Scam
  • Customer service
  • Crooks
#572410
Reply to reviews
Hi there, Iam a former Sales agent and one of the products i did sell is Luminess air cosmetics. So to get right to it the $19.99 is a TRIAL price, you are paying to try the product for 30 days and after taxes it rounds up to about $26.80 JUST TO TRY THE PRODUCT. Then...
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Anonymous
Anonymous

Why should you have to lie, Luminess is a great product, some people may like it and other may not, Luminess has been around for a long time, people can make there own choices...

Anonymous
Anonymous

Thank you so much for this honest and detailed review.

1.1
I didn't like
  • Whole scam of the infomercial
#1205809
Reply to reviews
So I have been dealing with the Luminous Air *** since 9-16-2014 and just get more frustrated every time. I ordered it as a gift and when they sent back the confirmation it said there would be a monthly charge of $79.99 and an additional $39.99 everyother month for...
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Anonymous
Anonymous

Thank you all so much for warning us. We have decided not to order. Sorry you all got ripped off. BK

Anonymous
Anonymous

Thank u I was just about to order

1.3
I didn't like
  • Trial unclear refund half of cost
#550230
Reply to reviews
Luminess Air - Airbush Makeup Review
Luminess Air - Airbush Makeup Review
They sound nice when you first call but they have messed up on my order and sent me parts ( not the complete machine) but I do not own the machine yet!! And the parts were not the complete machine and the product that I ordered is not complete either. Then they would...
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Anonymous
Anonymous

Hi there, I am in the same situation you are! I was wondering if you have gotten anywhere with them? What you told in your review they told me. They even hung up on me! How do...

1.0
#977590
Reply to reviews
I saw a commercial on for Luminess on TV. It was very impressive. You could try it for $29.95, so I called. The lady that answered said that I could even get it for $19.95! Unfortunately, I gave her my credit card number not realizing it would cost a lot more. When she...
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ariompa96
ariompa96

This is a horrible company. They don’t pick up the phone, they’re not courteous in anyway, and they continue to show lack of respect for people once people do finally get thro...

Anonymous
Mary Austin

This is a scam!!! I am furious that they can get away with this. Never did they say I would be charged recurring payments for stupid machine ... Part of "club" so they will b...

#1099350
Reply to reviews

With Official Company Response

When I saw the TV add i wanted to try this product and the price sounding so great at 19.95. I jumped on the phone and called. The man on the phone proceeded to try and sell me other things to make my total larger. I ended up paying at the end about 25.00 not giving...
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Anonymous
Patty

Please do not order this. They charge a membership fee every month that you will not know about until it comes out of your account, and when you try to cancel it, they will te...

Anonymous
Anonymous

I ordered and didn't like it either,..they still tried to charge my card, but I was smarter than that, I cancelled my card and got a new card and they couldn't charge me agai...

I didn't like
  • Any of experience
  • Scam
  • Customer service
#663415
Reply to reviews
Worst customer service in history. The make up I found to be extremely oily and it caused a break out . Very light coverage even with several applications. I called to return the equipment and held for 15 minutes once I finally got someone on the phone she then...
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#1181221
Reply to reviews

With Official Company Response

Luminess Air - Deceptive Advertisement
I ordered the Luminess Airbrush System after seeing an advertisement and demo on late night TV. What was not said in the advert was that the $24.91 for a 30 day trial was not the entire price of the product but I owed another $338.61 for the product. I am returning the...
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Anonymous
Ann

First off if this really worked people wouldnt.be doing face lifts and all that if you look when they are putting on the make up one lady has a mole that is sticking out no ma...

Anonymous
Socorro

Totally agree with you.. same thing happened to me, Luminess is a total scam! DO NOT make any purchase of their products!

1.0
I didn't like
  • Only able to contact m f 830 530 cst
  • Hours not compatible
#899105
Reply to reviews

With Official Company Response

Luminess Air - SCAM - SCAM - SCAM.  Blatantly misleading pricing!
I saw the tv ad that showed pricing to be $29.95. Upon receipt of product I read the packing list and found that they were going to require 5 monthly payments of $69.99 plus payments every month of $39.95 plus S&H for foundation!!! I was never advised of the...
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Anonymous
Share

I was very close to ordering . 19.95 then 39.00 for 3 months. Then I read the terms under Luminess Club. Another 39.00 a month to get the foundation? Have to belong to club to...

Anonymous
Anonymous

Luminess Air is a really bad company. Sent back their stuff so long ago. 2014 early 2015 and now here is it 2017 found stuff on my credit report and after researching found ...

I didn't like
  • Being taken advantage of
  • Price
#598081
Reply to reviews