When I saw the TV add i wanted to try this product and the price sounding so great at 19.95. I jumped on the phone and called.
The man on the phone proceeded to try and sell me other things to make my total larger. I ended up paying at the end about 25.00 not giving into there tempting offers. When i received lumines air i tried to use and it and it came out blotchy and horrible and it was the wrong color i looked orange. I was so upset I was thinking they made it look so easy and its really not!
I feel like you need to be a makeup artist to use this and defiantly takes time to master the skill. Once u might have it down i would think you would be out of your little tinny sample colors. Then I tried to send it back and they wouldn't let me because i already opened and used the package. I was livid they told me I could send it back on TV?
what the heck. They then wanted to charge me full price for the luminess air machine $180! I was like NO WAY I DID NOT SIGN UP FOR THIS! ITS A SCAM!
THEY TRAPPED ME! so now i have to pay $20.00 a month to pay off the *** machine that i don't use or like. They have my credit card info so they keep charging me.
If you sign up for the start kit your price will increase trust me they will charge you monthly not the price advertised on TV but the full price! be aware because the agent on the phone does not warn you of this at all!
brimahaney wrote the review because of pricing issue at Luminess Air. Reviewer claimed that he or she lost $200 and wants Luminess Air to issue a full refund.
The most disappointing in user's experience was any of experience, customer service, product and machine is hard to use. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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