Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

I bought the air brush machine expecting the pretty pink one that they were advertisong. I got a black one.

Their explanation was that the pink one was a more expensive model. Why advertise one and swap it for a cheaper one? Isn't that illegal? Then they tried to make me pay more for my black one than what we agreed on.

Third they tried to send me a makeup package that I had no idea what was in it. They didn't even know the right colors for my skin. They said they would send me two samples but I got an aersol can of blush. Why have an expensive airbrush machine if you are going to use a spray can.


Then I ordered two colors of blush weeks ago but I still haven't gotten them. Plus the airbrush machine is just a fish pump.

Product or Service Mentioned: Luminess Air Airbrush Makeup.

Reason of review: Problems with payment.

Monetary Loss: $300.

Preferred solution: Let the company propose a solution.

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