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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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TV ad said $19.99 + 5.95 s & h for trial.When product comes it says I am now in their Club and 4 payments of $49.99 ($200.00) will now be taken out of my credit card.

I called and said I do not want any more of your makeup just the trial. Representative said I had to send the trial back. I paid for the trial. It should belong to the purchaser.

She said no I did not pay the full value and it has to be returned in 10 days or more will be charged to my credit card. I just paid for air.

I have nothing to show for my $26.00 plus the shipping I will have to pay send it back.If it is good makeup they would not have to trick customers We need a class action law suit

Review about: Luminess Air Makeup Free Trial.

Reason of review: Return, Exchange or Cancellation Policy.

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Anonymous
#1350687

Are you familiar with Topclassactions.com?If you believe a class action should be initiated, this is a good organization to contact.

I'm appreciative for candid reviews such as yours....certainly helped to convince me not to order from this company.Thank you and sorry you had to experience such poor customer service.

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