Gatineau, Quebec
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100% full Not resolved

Related: Luminess Air - HORRIFIC Packaging -Bottles break open!

So my friend saw this add on tv, she is french and does get carried away by stuff like this so she just grabbed her card and went on the website. She though she was gonna pay like 29.99 and it turned out to be so muuuch more as the "free" gifts were not really free. She was like oh well its upsetting but whatever! Turns out they have been charging her 82$ a month for 5 months, ( and I got to explain to her that THIS is why looking at your statements helps lol) Anyways, it sucks. Bank cancelled the credit card and flagged fraud, she opened a case at consumer's rights commission and we will sue the *** out of them for any damages or interests.

The machine makes her look like a hooker, and we TRIED. I am a firm believer that practices makes everything better but WOW, this does not apply.

Review about: Luminess Air Airbush Makeup.

I didn't like: Poor customer service, Fraud, Unauthorized billing of my credit card.

Review #938752 is a subjective opinion of a user.

1.3
Reliability
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality
Value for money
Price Affordability
Staff
Turnaround Time
Customer service
Diversity of Products or Services
Advertised vs Delivered
Reason of Review / Monetary Loss They're a fucking fraud / $600
Preferred solution Full refund

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