Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

I received the first package within a month and called to return it. It took over an hour to get an RA#.

I returned it, never got the refund and soon rec'd another package. Its been 10 months of recurring packages and almost $70.00 charges to my bank every month. There phone number is hard to come by. They don't answer calls, when they do you are placed on hold on a string of advertisements trying to sell you additional products for literally hours and when they do answer, they have to call you back, but never do.

So unprofessional.

I would never spend $700 for makeup in a year plus the machine by choice. Total scam to take your money and prevent you from cancellation.

Product or Service Mentioned: Luminess Air Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $700.

Preferred solution: Theyve taken my money from bank already. Cancel IT! Please stop sending me more. Stop charging my bank. Customer account # is 2325637.

I didn't like: Scam to charge people without recourse, Trickery, Spurious charges, Time wasted, Misrepresentation of what the product does.

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