I got a card in the mail to try this machine for around $60.00 total- which was about half of the TV and internet price- so for that amount- sure. I got a total of 3 packages since Nov.
of 2015. The machine and 2 other for foundation. I returned both of the foundation packages unopened. I called in June to cancel- they took money from my account for foundation in Jan, Feb, June, July and Oct of 2016.
I sent them proof that they took the money and I got nothing in the mail from them except for Oct- returned and one other month- returned. Got a call today which it was from a call center and you couldn't hear yourself think. They won't refund that far back!!! You take money but don't send anything out?
I was at first only wanting the $37.95 refunded for those months bnut now after the person was so nasty I want a refund on the whole thing- Plus I paid over $137. for the machine which was false advertising from the post card.
You get swindled by this company and the product isn't that good. I had to pay to stop the autodraft- but well worth it.
This person wrote the review because of pricing issue at Luminess Air. Reviewer claimed that he or she lost $190 and wants Luminess Air to issue a full refund.
The most disappointing in user's experience was all of it. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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